Dining Concierge Job at Pyramid Global Hospitality (Chatham)

Luxury Dining Concierge

Our client, a luxury members-only concierge service, is seeking a skilled Dining...

Location

United States , New York

Salary:

110000.00 - 140000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity
Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access
Proven experience excelling in a fast-paced and dynamic work environment
Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules
Ability to properly prioritize against competing needs

Job Responsibility

Efficiently handle reservation requests for our members, successfully securing reservations at top tier and in-demand restaurants, focused on our New York market
Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences
Establish and maintain strong relationships with in-demand restaurants in New York
ensuring priority access and seamless experience for our members
Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants
Stay abreast of the latest trends, new openings, and changes in the dining landscape
Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets
Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

What we offer

Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company
Competitive salary, stock options, and 401K
Full health benefits (medical, dental, and vision insurance)
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers

Fulltime

Host

The Prime + Proper Concierge Team are our guests first impression; they offer a ...

Location

United States , Detroit

Salary:

15.00 - 22.00 USD / Hour

Heirloom Hospitality

Expiration Date

March 06, 2026

Requirements

Willingness to learn and retain knowledge
Wine knowledge
Respect and execution of all company values
A get it, want it capacity—understands the position, wants the position
Good time management and communication skills
Ability to work in fast-paced environment with frequent deadlines
A hospitable nature about them
An understanding of anticipatory service
A drive to be organized
The ability to Multi-task

Job Responsibility

Take and manage reservations
Inquire about any special occasions and requests
Enter appropriate guest information into Resy
Help Management orchestrate the evening
Works with Service Artists to create one of a kind experiences for our guests
Offer suggestions/to make accommodations to guests looking for other venues to visit
Give restaurant tours and maintains knowledge of the venue
Maintains a hospitable and organized atmosphere at the Concierge desk
Maintain an accurate quote for guests on the waitlist
Proactively manage all reservations—know who is coming before they arrive as well as assisting with special requests

What we offer

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid sick time
Vision insurance
plus tips
Dining Discounts

Concierge Supervisor

As a Corporate Concierge in an exclusive dining venue within a top 5 Canadian ba...

Location

Canada , Toronto

Salary:

30.00 CAD / Hour

Canteen

Expiration Date

Until further notice

Requirements

Previous experience as a Lead concierge or GSA in a luxury hotel or comparable corporate/hospitality environment is preferred
Proficiency in Microsoft Office required
EMS is an asset
Professional telephone and email etiquette required
Attention to detail and organizational skills while working effectively at a fast pace
Ability to work both independently and as a team member
Effective and timely communication with both guests and internal stakeholders
Maintain a professional appearance and demeanor at all times
Displays strong critical thinking and problem-solving skills
Strong emphasis on exceptional customer service

Job Responsibility

Proactively welcome guests to cultivate a refined atmosphere and create lasting impressions
Anticipate operational challenges and implement high-level solutions for seamless service
Infuse a personal touch into all digital communications, maintaining a premium connection throughout the reservation lifecycle
Ensure prompt, professional responses to all inquiries, reflecting 5-star standards
Exercise the utmost discretion, creativity, and efficiency in managing complex inquiries or resolving high-priority concerns
Strategically develop weekly schedules for optimal staffing
Provide expert coverage for breaks and vacations, ensuring uninterrupted service
Spearhead the evolution of concierge training programs and personnel development
Oversee high-volume administrative projects, maintaining rigorous detail and accountability
Monitor concierge metrics and facilitate the attainment of operational and strategic goals

What we offer

Health, vision, and dental care coverage for eligible associates
Mental Health and Well-Being initiative
Employment Assistance Program which provides access to 24/7 support, resources, and information
Learning and career opportunities

Fulltime

Lounge 32 Attendant

In the role of a Lounge 32 Attendant, you will be the face of luxury service for...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in a luxury hospitality environment, ideally in guest services, lounge, or concierge roles
A warm, polished, and professional approach with impeccable personal presentation
Strong verbal and written communication skills
fluency in additional languages is a plus
A service mindset, with a natural ability to anticipate guest needs and a passion for going above and beyond
Ability to multitask in a fast-paced environment while maintaining exceptional attention to detail
Sound knowledge of food and beverage service etiquette and procedures
Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays

Job Responsibility

Maintain the cleanliness, ambiance, and functionality of the Lounge 32 throughout all service periods
Welcome guests with warmth and professionalism, offering tailored assistance, recommendations, and support throughout their visit
Serve food and beverages during designated meal periods such as breakfast, afternoon tea, and evening cocktails, ensuring a polished and attentive service
Recognise VIPs, loyalty members, and repeat guests, ensuring a highly personalised experience through thoughtful touches and proactive engagement
Monitor and control access to the lounge, ensuring eligibility and maintaining privacy and exclusivity for our guests
Communicate effectively with hotel departments including Front Desk, Housekeeping, and Food & Beverage to ensure seamless guest service and follow-through
Stay informed about hotel offerings, local attractions, and events to provide relevant and timely recommendations
Offer concierge-style support such as booking dining, transportation, and entertainment, tailored to individual guest preferences
Proactively seek opportunities to upsell hotel services, amenities, and experiences to enhance guest satisfaction and increase revenue
Execute administrative duties such as managing guest preferences, billing, and accurate reporting using hotel systems

What we offer

Competitive Salary and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Front Desk Agent

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most ic...

Location

Spain , Tenerife

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A warm, confident, and service-oriented personality with a natural passion for hospitality
Previous experience in Front Office, Reception, or customer-facing roles within hospitality is preferred
Strong communication and interpersonal skills, with a genuine desire to exceed guest expectations
Ability to remain calm, organized, and professional in a fast-paced environment
A collaborative team player who values shared success
Fluent communication skills in Spanish and English
A valid work permit for Spain

Job Responsibility

Welcoming guests upon arrival and ensuring a smooth, personalized check-in and check-out experience
Managing room assignments, keys, and guest information accurately in the property management system
Handling guest inquiries, requests, and concerns with professionalism, empathy, and efficiency
Providing detailed information about the resort’s facilities, services, dining options, and local attractions
Coordinating closely with Housekeeping, Concierge, Guest Relations, and other departments to ensure seamless stays
Processing payments, deposits, and billing inquiries in line with company standards
Identifying opportunities to upsell room upgrades, services, and experiences that enhance the guest journey
Managing special requests and preferences to ensure personalized and memorable stays
Resolving guest complaints promptly, turning challenges into positive experiences
Upholding The Ritz-Carlton Gold Standards and ensuring service excellence at all times

What we offer

Competitive salary above market standards with flexible compensation
Travel the world with exclusive employee rates (“Explore Rate”) at over 9,500 Marriott hotels, extended to your family, partner, and parents
20% discount on Food & Beverage across all Marriott hotels worldwide
50% discount on the resort’s own culinary offerings
Up to 75% discount on flights for Tenerife residents traveling to mainland Spain
Extensive corporate benefits with discounts on leisure activities and travel
A special birthday surprise to celebrate you
A complimentary guest stay at the resort after one year of service
13th and 14th salary payments
Innovative training programs, including access to our corporate university

Fulltime

Digital Concierge Agent

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best ...

Location

Greece , Vouliagmeni, Attiki

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A High School Diploma or Bachelor’s Degree is required
Applicants must have European Passport or the legal right to work in Greece
Fluency in English is essential
Proficiency in Greek is an advantage
Previous experience in a similar role is an advantage

Job Responsibility

Manage guest inquiries and requests via email, chat, and other digital Four Seasons Platforms to ensure personalized service and seamless experience
Serve as the primary point of contact for guests using the resort’s app, including providing real- time assistance with bookings, recommendations, and updates
Coordinate dining, spa, and activity reservations for guests through digital platforms, ensuring timely confirmations and smooth scheduling
Ensure accurate logging of guest requests in the resort's digital systems
Communicate with vendors and partners following established guidelines and procedures to ensure seamless coordination of arrangements
Handle emails and chat messages with a strategic approach, ensuring all correspondence is organized, tracked and documented at all times
Leverage guest profiles and preferences to anticipate needs and customize recommendations for their stay
Identify opportunities to promote resort services, upgrades, or experiences through engaging and persuasive digital communication
Proactively address any digital service issues or guest concerns with efficiency and professionalism, ensuring guest satisfaction
Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests

What we offer

Competitive Salary and comprehensive Benefits Package
Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
Ticket Restaurant monthly allowance of €100
Complimentary Nights at Four Seasons Hotels & Resorts globally so you can savour this unforgettable moment just like our guests
Employee Recognition Program
Opportunities for Global Travel through Task Forces and Transfers
Access to Four Seasons global Training & Development

Fulltime

Concierge & Valet Services Associate

A Concierge & Valet Services Associate is a customer service professional who se...

Location

United States , Columbus

Salary:

Not provided

Associa

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong professional communication skills (phone, written, verbal)
Excellent customer service and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Familiarity with basic vehicle handling and safety protocols
Self-motivated, proactive, detail-oriented, and a team player
High School Diploma or GED required
1–3 years of related experience in hospitality, customer service, or valet operations
Valid driver’s license with a clean driving record (required for valet duties)

Job Responsibility

Welcome and Greet: Warmly welcomes residents, guests, and visitors to the facility, ensuring a professional and friendly first impression
Valet Services: Safely Park and retrieve resident and guest vehicles
Maintain valet logs and ensure proper handling of keys
Assist with loading/unloading luggage or packages as needed
Resident Support: Receive and manage package deliveries at the front desk
Coordinate dry cleaning pickup/drop-off and other personal errands
Create reservations for building amenities (e.g., lounge, fitness center, guest suites)
Administrative Tasks: Perform various administrative and managerial tasks in support of the facility’s mission
Maintain accurate records and logs related to concierge and valet services
Local Expertise: Provide directions and recommendations for dining, entertainment, and services in the surrounding area

Fulltime

New

Pbx operator

The PBX Operator serves as the primary voice of the hotel, acting as the central...

Location

Cayman Islands , Grand Cayman

Salary:

6.00 CI$ / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in hospitality preferred
Minimum 1–2 years of experience in a high-volume PBX, switchboard, or customer service/call center environment (luxury hotel experience strongly preferred)
Fluency in English (verbal and written)
additional languages (Spanish, French, Mandarin, etc.) a plus
Exceptional telephone etiquette with a clear, pleasant, and professional speaking voice
Strong listening skills and ability to remain calm and courteous under pressure
Excellent problem-solving abilities and a genuine desire to exceed guest expectations
Proficient with hotel PBX systems (e.g., Mitel, Avaya, Cisco, Opera Cloud PMS integration) and basic computer applications (Microsoft Office, email, internet)
Thorough knowledge of hotel layout, services, amenities, and surrounding area attractions

Job Responsibility

Answer all incoming internal and external telephone calls within three (3) rings with a warm, professional greeting, always using the approved script and proper telephone etiquette
Efficiently operate the telephone switchboard (PBX system), accurately transferring calls, placing guests on hold when necessary, and taking detailed, legible messages when required
Provide courteous, knowledgeable assistance to guests regarding hotel services, facilities, hours of operation, key personnel, in-house events, room amenities, and local attractions
Respond promptly and effectively to guest inquiries, concerns, and complaints
resolve issues independently whenever possible or escalate to the appropriate department/manager while maintaining 100% guest satisfaction
Process wake-up calls accurately and verify completion as required
Handle emergency calls according to established hotel protocols (fire, medical, bomb threats, etc.) and notify management/security immediately
Monitor and respond to room status updates, special requests (DND, privacy, VIP, late check-out, etc.), and maintain accurate logs
Coordinate with Housekeeping, Front Office, Engineering, Room Service, and other departments to relay guest requests, maintenance issues, and special needs in a timely manner
Assist with basic concierge services including restaurant reservations, transportation arrangements, theater tickets, and recommendations for dining, shopping, entertainment, and local points of interest

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
robust wage package
excellent benefit plans
professional development

Fulltime

Dining Concierge

Pyramid Global Hospitality

Location:
United States , Chatham

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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Job Description:

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