Dining Concierge Job at Pyramid Global Hospitality (Chatham)

Luxury Dining Concierge

Our client, a luxury members-only concierge service, is seeking a skilled Dining...

Location

United States , New York City

Salary:

110000.00 - 140000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity
Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access
Proven experience excelling in a fast-paced and dynamic work environment
Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules
Ability to properly prioritize against competing needs

Job Responsibility

Efficiently handle reservation requests for our members, successfully securing reservations at top tier and in-demand restaurants, focused on our New York market
Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences
Establish and maintain strong relationships with in-demand restaurants in New York
ensuring priority access and seamless experience for our members
Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants
Stay abreast of the latest trends, new openings, and changes in the dining landscape
Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets
Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

What we offer

Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company
Competitive salary, stock options, and 401K
Full health benefits (medical, dental, and vision insurance)
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers

Fulltime

Dining Concierge

Our client, a luxury members-only concierge service, is seeking a skilled Dining...

Location

United States , Los Angeles

Salary:

110000.00 - 140000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity
Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access
Proven experience excelling in a fast-paced and dynamic work environment
Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules
Ability to properly prioritize against competing needs

Job Responsibility

Efficiently handle reservation requests for our members, successfully securing reservations at top-tier and in-demand restaurants, focused on our Los Angeles market
Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences
Establish and maintain strong relationships with in-demand restaurants in Los Angeles
ensuring priority access and seamless experience for our members
Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants
Stay abreast of the latest trends, new openings, and changes in the dining landscape
Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets
Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

What we offer

Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company
Competitive salary, stock options, and 401K
Full health benefits (medical, dental, and vision insurance)
medical
dental
401(k)
direct deposit
commuter benefits

Fulltime

Luxury Dining Concierge

Our client, a luxury members-only concierge service, is seeking a skilled Dining...

Location

United States , New York

Salary:

110000.00 - 140000.00 USD / Year

Solomon Page

Expiration Date

Until further notice

Requirements

3+ years of experience as a concierge or client services/relations executive in a high-touch membership, dining/hospitality, or luxury services capacity
Proven experience working with high-net worth clients to provide remarkable experiences and exclusive access
Proven experience excelling in a fast-paced and dynamic work environment
Willingness to adapt and work flexible hours, including evenings and weekends, to accommodate the needs of our members and align with restaurant operating schedules
Ability to properly prioritize against competing needs

Job Responsibility

Efficiently handle reservation requests for our members, successfully securing reservations at top tier and in-demand restaurants, focused on our New York market
Leverage expert industry knowledge to offer personalized recommendations tailored to members' inquiries and in line with their preferences
Establish and maintain strong relationships with in-demand restaurants in New York
ensuring priority access and seamless experience for our members
Collaborate with the executive team to explore partnerships and exclusive offerings with in-demand restaurants
Stay abreast of the latest trends, new openings, and changes in the dining landscape
Regularly update the team on noteworthy events, promotions, and culinary experiences in your primary markets
Deeply understand our Member’s needs to proactively identify opportunities to enhance the member experience and collaborate with cross-functional teams, including operations, design, and engineering, to ensure seamless member experiences

What we offer

Opportunity to be an integral part of a brand that is creating a new standard of financial services and lifestyle membership — entering the ground floor of a fast-growing, category-defining company
Competitive salary, stock options, and 401K
Full health benefits (medical, dental, and vision insurance)
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers

Fulltime

Concierge Supervisor

As a Corporate Concierge in an exclusive dining venue within a top 5 Canadian ba...

Location

Canada , Toronto

Salary:

30.00 CAD / Hour

Canteen

Expiration Date

Until further notice

Requirements

Previous experience as a Lead concierge or GSA in a luxury hotel or comparable corporate/hospitality environment is preferred
Proficiency in Microsoft Office required
EMS is an asset
Professional telephone and email etiquette required
Attention to detail and organizational skills while working effectively at a fast pace
Ability to work both independently and as a team member
Effective and timely communication with both guests and internal stakeholders
Maintain a professional appearance and demeanor at all times
Displays strong critical thinking and problem-solving skills
Strong emphasis on exceptional customer service

Job Responsibility

Proactively welcome guests to cultivate a refined atmosphere and create lasting impressions
Anticipate operational challenges and implement high-level solutions for seamless service
Infuse a personal touch into all digital communications, maintaining a premium connection throughout the reservation lifecycle
Ensure prompt, professional responses to all inquiries, reflecting 5-star standards
Exercise the utmost discretion, creativity, and efficiency in managing complex inquiries or resolving high-priority concerns
Strategically develop weekly schedules for optimal staffing
Provide expert coverage for breaks and vacations, ensuring uninterrupted service
Spearhead the evolution of concierge training programs and personnel development
Oversee high-volume administrative projects, maintaining rigorous detail and accountability
Monitor concierge metrics and facilitate the attainment of operational and strategic goals

What we offer

Health, vision, and dental care coverage for eligible associates
Mental Health and Well-Being initiative
Employment Assistance Program which provides access to 24/7 support, resources, and information
Learning and career opportunities

Fulltime

Lounge 32 Attendant

In the role of a Lounge 32 Attendant, you will be the face of luxury service for...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in a luxury hospitality environment, ideally in guest services, lounge, or concierge roles
A warm, polished, and professional approach with impeccable personal presentation
Strong verbal and written communication skills
fluency in additional languages is a plus
A service mindset, with a natural ability to anticipate guest needs and a passion for going above and beyond
Ability to multitask in a fast-paced environment while maintaining exceptional attention to detail
Sound knowledge of food and beverage service etiquette and procedures
Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays

Job Responsibility

Maintain the cleanliness, ambiance, and functionality of the Lounge 32 throughout all service periods
Welcome guests with warmth and professionalism, offering tailored assistance, recommendations, and support throughout their visit
Serve food and beverages during designated meal periods such as breakfast, afternoon tea, and evening cocktails, ensuring a polished and attentive service
Recognise VIPs, loyalty members, and repeat guests, ensuring a highly personalised experience through thoughtful touches and proactive engagement
Monitor and control access to the lounge, ensuring eligibility and maintaining privacy and exclusivity for our guests
Communicate effectively with hotel departments including Front Desk, Housekeeping, and Food & Beverage to ensure seamless guest service and follow-through
Stay informed about hotel offerings, local attractions, and events to provide relevant and timely recommendations
Offer concierge-style support such as booking dining, transportation, and entertainment, tailored to individual guest preferences
Proactively seek opportunities to upsell hotel services, amenities, and experiences to enhance guest satisfaction and increase revenue
Execute administrative duties such as managing guest preferences, billing, and accurate reporting using hotel systems

What we offer

Competitive Salary and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Front Desk Receptionist

Receptionist is the first point of contact for guests, responsible for providing...

Location

Azerbaijan , Baku

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proficiency in using software specific to hotel operations (Opera) for checking guests in and out, managing reservations, and processing payments
Ability to navigate and utilize reservation systems to book and modify guest accommodations, manage room inventory, and handle special requests
Familiarity with POS systems for processing payments, managing guest charges, and generating receipts
Strong written communication skills for responding to guest inquiries, and sending follow-up emails
Knowledge of basic accounting principles and procedures for handling cash transactions, balancing cash drawers, and processing refunds
Accurate and efficient data entry skills for updating guest information, recording preferences, and maintaining guest profiles in the hotel's database
Ability to communicate effectively in multiple languages, particularly in areas with diverse clientele, to assist international guests
Capacity to quickly resolve issues and address guest concerns with professionalism and diplomacy, ensuring guest satisfaction
Strong customer service mindset with a focus on meeting and exceeding guest expectations
Keen attention to detail to ensure accuracy in processing reservations, payments, and guest

Job Responsibility

Greet guests upon arrival, check them in, and provide necessary information about the hotel's facilities, services, and amenities
Handle guest reservations, including making bookings, modifying reservations, and ensuring accuracy of guest details
Efficiently process guest arrivals and departures, collect payments, and issue room keys while adhering to hotel policies and procedures
Address guest inquiries, requests, and complaints promptly and professionally, providing solutions to ensure guest satisfaction
Manage incoming calls, transfer calls to appropriate departments or guest rooms, and take messages accurately
Handle cash transactions, process payments, and reconcile cash drawers at the end of each shift
Assign guest rooms based on availability, guest preferences, and special requests, ensuring efficient utilization of room inventory
Perform administrative tasks such as filing, photocopying, and maintaining records related to guest bookings, payments, and correspondence
Monitor guest activity, enforce hotel security protocols, and respond to emergency situations according to established procedures
Provide information and recommendations to guests regarding local attractions, dining options, transportation, and entertainment

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Guest Experience Executive

We are seeking a polished, people-loving Guest Experience Executive to join our ...

Location

Australia , Sydney

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

A natural ability to connect with people and confidently engage with guests from diverse backgrounds
Experience in a customer-facing environment, with luxury hotel or premium service experience highly regarded
Comfort using computer systems to manage guest profiles and communications (experience with Opera PMS is highly advantageous)
Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues and key stakeholders
Strong attention to detail and the ability to anticipate guest needs to deliver memorable experiences
Initiative, professionalism and a genuine passion for luxury hospitality and guest experience

Job Responsibility

Deliver warm, personalised arrival and departure experiences, with a focus on VIP, loyalty, long-stay and special-occasion guests
Act as the primary lobby host, managing guest flow, lobby presentation and ensuring a welcoming and professional environment
Coordinate pre-arrival communication, special requests and Guest of the Day recognition, maintaining accurate guest profiles
Maintain awareness of VIP and loyalty guest movements, working closely with departments to ensure seamless recognition and service
Handle guest enquiries, feedback and concerns professionally, supporting service recovery and guest satisfaction
Liaise with operational teams to communicate guest requests, preferences and movements
Provide concierge-style assistance including luggage support, transport arrangements, dining reservations and local recommendations
Support guest experience initiatives, quality standards and service performance outcomes
Represent Sofitel and Accor as a brand ambassador through professional presentation and promotion of hotel facilities and services

What we offer

Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Front Desk Agent

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most ic...

Location

Spain , Tenerife

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A warm, confident, and service-oriented personality with a natural passion for hospitality
Previous experience in Front Office, Reception, or customer-facing roles within hospitality is preferred
Strong communication and interpersonal skills, with a genuine desire to exceed guest expectations
Ability to remain calm, organized, and professional in a fast-paced environment
A collaborative team player who values shared success
Fluent communication skills in Spanish and English
A valid work permit for Spain

Job Responsibility

Welcoming guests upon arrival and ensuring a smooth, personalized check-in and check-out experience
Managing room assignments, keys, and guest information accurately in the property management system
Handling guest inquiries, requests, and concerns with professionalism, empathy, and efficiency
Providing detailed information about the resort’s facilities, services, dining options, and local attractions
Coordinating closely with Housekeeping, Concierge, Guest Relations, and other departments to ensure seamless stays
Processing payments, deposits, and billing inquiries in line with company standards
Identifying opportunities to upsell room upgrades, services, and experiences that enhance the guest journey
Managing special requests and preferences to ensure personalized and memorable stays
Resolving guest complaints promptly, turning challenges into positive experiences
Upholding The Ritz-Carlton Gold Standards and ensuring service excellence at all times

What we offer

Competitive salary above market standards with flexible compensation
Travel the world with exclusive employee rates (“Explore Rate”) at over 9,500 Marriott hotels, extended to your family, partner, and parents
20% discount on Food & Beverage across all Marriott hotels worldwide
50% discount on the resort’s own culinary offerings
Up to 75% discount on flights for Tenerife residents traveling to mainland Spain
Extensive corporate benefits with discounts on leisure activities and travel
A special birthday surprise to celebrate you
A complimentary guest stay at the resort after one year of service
13th and 14th salary payments
Innovative training programs, including access to our corporate university

Fulltime

Dining Concierge

Pyramid Global Hospitality

Location:
United States , Chatham

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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