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The Four Seasons Resort Lāna’i is looking for a Dining Assistant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Job Responsibility:
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
Clear used dishes, glassware, and utensils promptly during service
Wipe down and sanitize tables between guests
Reset tables with clean linens, silverware, plates, and condiments
Assist with remarking and setting silverware and plateware for subsequent courses
Transport dirty dishes to the kitchen or dishwashing area
Refill water glasses, napkins, and condiments as needed
Remove trash
Maintain clean, organized side stations
Ensure dining room areas remain clear of used dishes and debris throughout service
Restock supplies and maintain par levels for water, juices, sodas, and non-alcoholic beverages
Demonstrate knowledge of coffee, teas, and specialty after-dinner drinks with proper setup and service vessels
Polish silverware and glassware
Set up ice buckets, water stations, and complete all side-station setup and breakdown before and after service
Assist with clearing and resetting tables during peak periods
Support team members during busy service
Help set up dining room sections prior to service to optimize guest flow and reservations
Move chairs and tables weighing up to 50 pounds
Requirements:
Legal work authorization in United States
Availability to work seven (7) days a week, twenty-four (24) hours a day, schedules vary based on need
Holidays and weekends availability
Required to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler's Card
Ability to stand for extended periods
Ability to lift up to 50 lbs
Ability to push/pull as needed
Guest-focused mindset with strong interpersonal and communication skills
Effective upselling to enhance guest experience
Strong attention to detail
Maintain a clean, organized, and well-stocked workspace
Nice to have:
Maui Liquor Card preferred but not required
What we offer:
Hourly Rate: $18
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
Comprehensive learning and development programs
Energizing Employee Culture where you are encouraged to be your true self