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Dining Ambassador

Malaysia, Langkawi · Job Posted January 16, 2026
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Job Description

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Job Responsibility

  • Build an experience that is memorable and unique
  • skilled in a wide range of event functions
  • take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish
  • setting tables and event materials
  • communicating with the kitchen
  • interacting and serving guests
  • cleaning work areas and supplies
  • make transactions feel like part of the experience
  • ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
  • learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

Requirements

  • Follow all company and safety and security policies and procedures
  • report maintenance needs, accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • speak with others using clear and professional language
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • ensure adherence to quality expectations and standards
  • stand, sit, or walk for an extended period of time
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • perform other reasonable job duties as requested by Supervisors

Nice to have

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience

What we offer

  • Chance to be proud of the work you do and who you work with
  • join a portfolio of brands with Marriott International
  • do your best work
  • begin your purpose
  • belong to an amazing global team
  • become the best version of you

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