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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Dining Ambassador (Telephone Service Agent) - Private Dining

Malaysia, Langkawi · Job Posted December 28, 2025
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Job Description

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Job Responsibility

  • Follow all company and safety and security policies and procedures
  • report maintenance needs, accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors
  • Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience

What we offer

Chance to be proud of the work you do and who you work with

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