This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a Digital Workplace Technology Expert you will be responsible for delivering the best-in-class IT Support to our office in Sofia, Bulgaria. You will be the first level of support for problems related to end-user devices (laptops, peripherals, desk phones, mobile phones, etc.), office IT infrastructure (LAN, wireless, printers, etc.) and meeting rooms setup. You will play an important role in the daily upkeep of Coca-Cola Hellenic networks by finding solutions to problems as they occur.
Job Responsibility:
Install, configure and troubleshoot IT computer products and equipment assigned to our employees: operating system, hardware, software, connectivity, printing, remote access, etc
Implement software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required
Manage the IT equipment and perform preventive maintenance of working stations - computers, mobile devices, tablets, mobile phones, etc.
Participate in the evaluation and implementation of new solutions, software, application, agile teams etc
Provide a positive and friendly user experience with each interaction
Requirements:
Very good technical skills - Windows OS, Office 365, Cloud, Networking, Hardware
Education in IT-oriented fields is treated as an advantage
Previous experience in a similar position is an advantage
Good command of English
Customer-oriented mindset and teamwork attitude
What we offer:
Opportunity to join a well-established international Company and gain profound knowledge
A young and dynamic team of professionals willing to share knowledge and support each other
Access to the latest technologies available
Competitive remuneration package with achievement bonus
Opportunity for personal and professional growth
Freedom to unleash the potential within a leading company in one of the most stable spheres of the business