CrawlJobs Logo

Digital Workplace Solution Lead

nttdata.com Logo

NTT DATA

Location Icon

Location:
United Kingdom , Birmingham

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Digital Workplace Solution Lead is a senior technical role responsible for designing and delivering digital workplace solutions across managed services and client engagements. This role combines strong technical knowledge with the ability to support presales activities, contribute to technical governance, and drive continuous improvement, while working collaboratively within a wider architecture and delivery team. The role requires travel in the UK and occasionally Europe for client meetings and presentations. Typically 10-20 percent of the time.

Job Responsibility:

  • Support and contribute to the digital workplace framework and standards across the practice
  • Design and deliver solution architectures for digital workplace engagements, including M365, endpoint, and collaboration platforms
  • Contribute to innovation initiatives incorporating automation and emerging technologies
  • Apply and maintain technical best practices, patterns, and reference architectures within engagements
  • Support delivery practice development and contribute to service portfolio improvements
  • Support presales activities for digital workplace managed services opportunities
  • Contribute to technical aspects of bids and proposals, including solution positioning and documentation
  • Develop compelling technical proposals, architectures, and business cases
  • Conduct client workshops, discovery sessions, and technical presentations
  • Support commercial teams with sizing, resource/effort estimation, and risk assessment
  • Build and maintain strong client relationships at a senior technical level
  • Support governance activities for managed services accounts across M365, Google Workspace, and collaboration platforms
  • Adhere to and help apply technical standards, security policies, and operational procedures
  • Conduct architecture reviews and quality assurance for client solutions
  • Ensure alignment with industry frameworks (ITIL, TOGAF, security standards)
  • Support resolution of technical escalations and complex solution challenges
  • Share knowledge and provide technical guidance to colleagues and junior team members
  • Build technical competency through training, certification programs, and knowledge sharing
  • Actively participate in communities of practice and technical guilds
  • Support recruitment processes and technical assessments for the digital workplace practice
  • Foster a culture of innovation, continuous improvement, and technical excellence
  • Maintain working relationships with Microsoft, Google, and key technology vendors
  • Leverage partner programs and early access opportunities
  • Stay current with product roadmaps and industry trends
  • Support NTT Data’s engagement in vendor meetings and partner events
  • Contribute to internal knowledge bases, case studies, and technical documentation
  • Support client events and internal technical sessions where appropriate
  • Engage with professional communities and stay current with industry developments
  • Contribute to proof-of-concept initiatives and internal innovation activities

Requirements:

  • In Depth IT and digital workplace technologies
  • Experience in a solution design, architect, or senior technical role
  • Proven track record in presales and managed services environments
  • Strong working knowledge of M365 and/or Google Workspace platforms
  • Strong understanding of ITSM platforms and integration patterns
  • Familiarity with governance frameworks such as ITIL and an appreciation of technical standards
  • Excellent stakeholder management and communication skills

Nice to have:

  • Relevant certifications (Microsoft 365 Associate or above, Google Workspace, TOGAF, ITIL Foundation)
  • Experience with AI/ML implementations in workplace scenarios
  • Experience contributing to digital transformation programmes or workplace migration projects
  • Experience working in collaborative team environments with cross-functional stakeholders
What we offer:
  • We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
  • Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
  • We also offer the opportunity to have flexible work options

Additional Information:

Job Posted:
March 21, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Digital Workplace Solution Lead

Workplace Solution Lead

As a Workplace Solution Architect/Lead, you will play a pivotal role in shaping ...
Location
Location
Belgium , Brussels
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor or Master’s degree in computer science or a relevant equivalent
  • At least 5 years of relevant experience
  • Extensive experience in designing, implementing and supporting Modern Workplace projects
  • M365 technologies never bore you and inspire you to keep on learning
  • Presales and Solution building
  • Expert knowledge of Microsoft technologies (Office365, Teams, SharePoint, Intune, Azure,… )
  • Analysis of complex problems and tackling them with a commercial mindset is your cup of tea
  • Fluent in English and Dutch/French
Job Responsibility
Job Responsibility
  • Designing and implementing comprehensive solutions that integrate seamlessly into diverse work environments while enhancing the user experience and business efficiency
  • Portfolio management
  • Listening to market demands and communicating with vendors to manage product portfolio
  • Presales and Solution Building
  • Engaging with customers to build solutions for them and provide projects
  • Launching projects and providing a smooth handover to the project team
What we offer
What we offer
  • A company car or mobility budget
  • Laptop, phone & phone subscription
  • A competitive salary and indefinite contract
  • Insurance coverage, meal vouchers, eco-cheques, and more
  • Continuous learning opportunities through the Sopra Steria Academy to support your career development
  • Fulltime
Read More
Arrow Right

Head of Information Technology (Digital Workplace)

Digital Workplace's mission is to enable PPRO colleagues to do their best work b...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
ppro.com Logo
PPRO GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Track record of designing and implementing an integrated digital workplace experience in a technology leadership role with both project and operational responsibilities
  • Experience in bringing product and software engineering best practices to the digital workplace (problem understanding, solution and system design, platform as code, etc.)
  • Experience in implementing and maintaining robust security controls in a user-friendly way, ensuring compliance and security awareness without hindering productivity
  • Strong collaboration skills to work with business leaders on all levels to understand requirements and translate them into technical capabilities
  • Excellent written and verbal communication skills
  • Experience leading globally distributed team members
  • Efficient budget management by making informed investment decisions that are aligned with the overall business budget and objectives
Job Responsibility
Job Responsibility
  • Work with stakeholders and the team to design the target digital workplace experience to maximise colleague productivity
  • Define the strategy to achieve the target experience, quantify success and clearly articulate areas for investment
  • Establish operational and project cycles within the team to deliver strategic results and support our colleagues around the world
  • Driving the technology culture to simplify and automate routine tasks and increase productivity
  • Work with external vendors and partners to enhance our colleague offering and ensure a seamless experience
  • Take ownership of security and compliance within the team and beyond, enabling colleagues to do their jobs efficiently and safely
What we offer
What we offer
  • Hybrid working with a 3 days / week on site expectation
  • 30-day holiday allowance
  • Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
  • €1,000 annual learning and development budget
  • Leadership cafés, on-the-job training
  • Accident insurance, disability insurance, direct insurance (bAV) and travel insurance
  • Enhanced family leave
  • Gym membership contribution
  • Mental Health Platform access
  • Pet-friendly office
  • Fulltime
Read More
Arrow Right

Solution Architect Specialist

This is an exciting opportunity to join a global team at the forefront of techno...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
plus.net Logo
Plusnet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in pre-sales, solution design, solution architecture, technical leadership or related fields
  • Proven track record of supporting large, complex sales opportunities and driving revenue growth
  • Experience collaborating with global cross functional pre-sales or solution architecture teams
  • History of successful collaboration with sales, delivery, service design and product organizations
  • Experience with proposal development, estimation, and scope definition
  • May hold relevant industry recognised accreditations
  • Strong background in solution strategy, designing and delivering complex, multi-domain solutions (e.g., networking, cloud, WAN, SDWAN, LAN, WiFi, security, contact centres, collaboration)
  • Broad technical knowledge of multiple technologies across Digital Infrastructure (Cloud, WAN, SDWAN, LAN) and Digital Workplace (Collaboration and Contact Centres), and emerging technologies including Artificial Intelligence (AI)
  • Ability to lead technical conversations with customers and keep current with technology trends and deployment methods
  • Understand the role of teams in pre-sales and deliveries and collaborate effectively
Job Responsibility
Job Responsibility
  • Drive improvements in solution quality, win rates, and operational KPIs
  • Ensure governance processes and risk management standards are upheld on high-value, complex deals
  • Promote a mindset of having a strong grip on all workstreams and striving for the best outcomes for customers and the business
  • Be visible, proactive, and lead by example with a strong opinion
  • Lead end-to-end solution design and architecture of complex, customized solutions involving multiple technology towers
  • Establish solution design frameworks that balance customer requirements, implementation feasibility, and profitability
  • Ensure solutions meet customer expectations on cost, time, and quality while driving profitability and growth for BT
  • Ensure technical viability and practical deliverability of proposed solutions
  • Ensure solutions meet business and operational requirements and fit into larger architectural strategy and infrastructures
  • Ensure business requirements are translated into deliverable solutions, which meet customers’ needs
What we offer
What we offer
  • Cafeteria package - HUF 600,000/ year
  • Performance-based bonus
  • Comprehensive private health care package for all the employees, which can be extended to family members
  • Nursery support for mothers returning from maternity
  • Extended paternity leave: 10+10 day fully paid days
  • Commuting allowance
  • Home office allowance
  • Employee discount opportunities
  • Highly affordable mobile packages for the family as well
  • New high-class offices both in Budapest and Debrecen
  • Fulltime
Read More
Arrow Right
New

Digital Workplace Automation Lead

The Digital Workplace Automation Lead role focuses on delivering automation solu...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly experienced in IT service delivery, Digital Workplace, or managed services environments
  • Proven hands-on experience with Microsoft Power Platform – specifically Power Automate, Power Apps, and integration with M365 services and APIs
  • Demonstrable experience integrating automation with ITSM platforms to streamline service operations (e.g. automated ticket creation, routing, resolution, and reporting)
  • Experience designing and delivering automation solutions that eliminate repetitive manual tasks, reduce error rates, and produce measurable efficiency improvements
  • A service delivery background with solid understanding of ITIL processes, service desk operations, and managed services commercial models
  • Genuine appetite to work within a Digital Workplace Services practice – comfortable operating across automation, DEX, and endpoint disciplines as the practice evolves
  • Strong consulting, communication, and stakeholder management skills – able to translate technical solutions into clear business value for non-technical decision-makers
  • Full UK driving licence and willingness to travel 10–20% of working time across the UK for client engagements
Job Responsibility
Job Responsibility
  • Consult with clients to identify repetitive, error-prone, and manual processes across their IT service delivery operations, defining clear automation use cases with measurable business value
  • Design, build, and deliver automation solutions using Microsoft Power Platform (Power Automate, Power Apps, Power BI) and other appropriate low-code or scripted tooling
  • Integrate automation workflows with ITSM platforms – including ServiceNow, Jira Service Management, and Marval – to streamline incident, request, and change management processes
  • Develop solutions that demonstrably reduce cost, remove human error, and improve operational efficiency within managed services and client environments
  • Maintain and iterate deployed automation solutions, ensuring they remain reliable, well-documented, and aligned with evolving client requirements
  • Contribute to reusable automation assets, accelerators, and best practice documentation to grow the practice’s automation capability
  • Work closely with the Modern Device practice to support and develop NTT DATA’s DEX service offerings, ensuring clients receive actionable insight into the quality of their end-user computing environment
  • Develop and maintain strong expertise in Nexthink and analogous DEX tooling (advantageous - including Lakeside SysTrack, 1E, and Riverbed Aternity), staying current with platform capabilities and roadmap developments
  • Use DEX telemetry and data to identify patterns of poor user experience, recommend targeted improvements, and connect findings to automation and self-healing opportunities
  • Support clients in developing reporting frameworks and business cases that communicate the value of DEX investment to IT leadership and senior stakeholders
What we offer
What we offer
  • We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing
  • Our Learning and Development team ensure that there are continuous growth and development opportunities for our people
  • We also offer the opportunity to have flexible work options
Read More
Arrow Right

Senior Enterprise Architect

The Senior Enterprise Architect at NTT DATA is a pivotal role responsible for le...
Location
Location
United States of America , Remote, New York
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–10 years of experience in Information Technology
  • Bachelor’s degree in IT, Engineering, Computer Science, or related field preferred
  • Advanced experience as a lead architect with multi-domain (technology and geography) exposure
  • Broad knowledge across Enterprise Architecture, Solution Architecture, and multiple technology domains — such as Cloud, Networking, Security, Data Center, Applications, and Digital Workplace
  • Deep understanding of how technology solutions impact and enable business outcomes across industries
  • Advanced understanding of IT systems, applications, and infrastructure design across multiple towers
  • Advanced expertise in Information Security, Quality Management, and applying architectural and security principles
  • Proficiency in Information Architecture, Data Modeling, and Systems Integration techniques
  • Experience in architecture frameworks, design thinking, and reference architectures (e.g., TOGAF, Zachman, SOA)
  • Strong industry expertise, capable of aligning technology solutions to specific industry needs and challenges
Job Responsibility
Job Responsibility
  • Lead the design of large, complex technology solutions by collaborating with cross-functional technical teams to create client solutions that enable business outcomes and integrate technology across multiple domains, delivery units, and geographies
  • Work closely with the sales team to actively participate in the presales process with clients — including meetings, proposals, solution design, and executive presentations
  • Translate clients’ business strategies and desired outcomes into comprehensive IT strategies and roadmaps, positioning the company’s full portfolio of technology capabilities to drive end-to-end solution design
  • Lead complex solution architecture engagements with clients and coordinate with internal technology teams to align solutions to business requirements and outcomes
  • Integrate applications, data, and technology across multiple towers such as Networking, Cloud, Data Center, Cybersecurity, Digital Workplace, and Business Applications
  • Contribute to the company’s knowledge base by sharing best practices and solution blueprints with internal teams and clients
  • Leverage deep understanding of clients’ businesses and industries to tailor technology solutions that deliver measurable value and improved performance
  • Develop business cases and technology roadmaps to optimize operations and enable measurable business value across multiple technology domains
  • Interpret, influence, and develop enterprise IT strategies, ensuring alignment with client priorities and strategic direction
  • Define architectural principles and apply them to guide governance, standardization, and technology adoption
  • Fulltime
Read More
Arrow Right

Digital Workplace Technical Product Owner – Collaboration & Productivity Applications

The Digital Workplace Technical Product Owner is a pivotal leader responsible fo...
Location
Location
United States , Tucker
Salary
Salary:
151440.00 - 189300.00 USD / Year
gasoc.com Logo
Georgia System Operations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field
  • 10 years in Business Analysis, Application Development, Software Support, IT, or Technology
  • Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation
  • Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams
  • Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems
  • Experience in reporting and analytics using tools such as Power BI
  • Expertise in agile product management, continuous improvement, and modern development methodologies
  • Exceptional leadership, communication, and organizational skills
  • ability to manage multiple priorities in a dynamic environment
  • Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation
Job Responsibility
Job Responsibility
  • Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools
  • Partner with business stakeholders and IT teams to define product and technology roadmaps
  • Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities
  • Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications
  • Translate strategic objectives into actionable development plans
  • Lead cross-functional teams through planning, design, implementation, change management, and project reporting
  • Oversee governance frameworks for Digital Workplace platforms
  • Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health
  • Foster a culture of innovation, compliance, and ongoing enhancement
  • Manage performance, growth, and resource allocation for Digital Workplace functional teams
What we offer
What we offer
  • comprehensive medical, dental, and vision coverage
  • a strong retirement program
  • career development
  • flexible work schedules
  • wellness focus
  • Fulltime
Read More
Arrow Right

Workforce AI Digital Specialist

As a Specialist within our AI Workforce team, you will join a digital-first orga...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience of technology-related sales or account management experience
  • Bachelor's Degree in Information Technology, and technology-related enterprise sales or account management experience
  • OR Master's Degree in Business Administration (e.g. MBA), Information Technology, or related field AND technology-related sales or account management experience
  • Experience of solution sales or consulting services sales experience
  • Ability to develop sales and business strategy options, while also being able to successfully execute plans and build strong relationships
Job Responsibility
Job Responsibility
  • Drive Strategic Engagement: Deliver a seamless, data-driven customer experience for key decision-makers to maximize satisfaction and long-term loyalty
  • Generate High-Value Pipeline: Initiate industry-specific conversations to qualify new opportunities and build a robust sales funnel in collaboration with account teams
  • Accelerate Deal Execution: Map stakeholder landscapes and implement rigorous close plans to move prioritized opportunities through the sales cycle
  • Orchestrate Internal Expertise: Navigate complex internal ecosystems to align the right technical and strategic resources for maximum customer impact
  • Scale via Partnerships: Partner with Global Partner Solutions (GPS) to identify new collaborators, develop joint proposals, and execute co-sell strategies
  • Demonstrate Technical Value: Lead high-impact demonstrations of Modern Workplace solutions to prove their capability against specific business objectives
  • Act as a Subject Matter Expert: Leverage deep competitive intelligence and solution-area expertise to mentor teams and inform pursuit strategies
  • Influence Senior Stakeholders: Build lasting relationships with C-suite and senior business leaders to secure commitment and drive digital transformation
  • Lead Cross-Functional Projects: Drive the execution of complex deliverables, leveraging internal workstreams and "compete" specialists to win against market rivals
  • Fulltime
Read More
Arrow Right

Senior Manager, Quality Management Systems

A key player in PD&S in driving to be the Most Agile, Most Competitive, Most Inn...
Location
Location
Indonesia , Jakarta
Salary
Salary:
Not provided
adidas.com Logo
Adidas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in engineering/materials or related areas
  • Minimum 7+ years of experience in MNC environment e.g., top tier consulting, project management, quality concepts, supply chain management background
  • Have a wide experience of quality management concepts in manufacturing of consumer goods
  • Strong presentation, negotiation, influencing, interpersonal and communication skills
  • Fluent in English (written and spoken)
  • Strong Microsoft Office Skills
  • Strong leadership skills and ability to work with multidimensional teams
Job Responsibility
Job Responsibility
  • Lead one aligned adidas Quality vision and direction across divisions, in close collaboration with regional Quality leads
  • Manage the transformation toward Digital Quality by establishing system solutions and processes to enable digitalization
  • Lead Quality continuous improvement activities and drive best-in-class process, systems and innovations across the quality and the supply chain
  • Gather insights on Quality system innovations inside and outside the industry, investigate potential improvements and new ways of working
  • Manage and evolve the adidas Quality KPI Framework targets and goals applicable to global supply base
  • Govern all Quality-related documentation (SOPs, policies, procedures, audit plans)
  • Conduct global analyses of critical quality measures and initiate updates to close gaps
  • Support quality teams initiatives when needed to ensure consistent performance improvement and verification
  • Manage 3rd-party inspection relationships and performance
  • Ensure all sourcing operations comply with adidas Responsible Sourcing & Purchasing Policy, adidas standards, and legal requirements
  • Fulltime
Read More
Arrow Right