Digital Transformation Programme Manager

• Define and implement a robust programme governance structure with clear decision-making routes and stakeholder input
• Lead the programme delivery plan, ensuring milestones are met and dependencies are effectively managed
• Establish and maintain a programme control framework covering risks, issues, costs, benefits, quality standards and resource planning
• Deliver accurate and timely status reporting, escalating and resolving issues proactively
• Manage programme budgets, forecasts, and cost controls, ensuring value for money and avoiding cost/time overruns
• Oversee programme resource allocation, including onboarding, performance oversight and offboarding as required
• Ensure all supplier and third-party relationships are effectively managed to support programme success
• Work closely with internal teams, leadership and external vendors to align on strategy, expectations and KPIs
• Engage regularly with C-suite and Director-level stakeholders, presenting programme updates and insights
• Lead an Agile delivery model across multiple squads (initially four), ensuring effective sprint planning, collaboration and delivery
• Support the transition from discovery into development, ensuring the MVP and subsequent phases are delivered to scope

• Experienced Programme Manager with strong Agile delivery capability (Scrum, multi-squad management)
• Proven experience delivering digital products, ideally mobile apps, software platforms or integrations
• Background working in technology-led environments, retail experience is desirable
• Demonstrable experience managing large budgets (£15m+) and multi-discipline teams of 20+ people
• Strong understanding of Agile delivery, engineering workflows and digital product lifecycle
• Confident managing multiple third parties, suppliers and system integrators
• Experience engaging and influencing senior stakeholders, including C-suite

retail experience