Digital Transformation Operations Manager

We're looking for a highly organised, proactive Digital Transformation Operations Manager to help a high‑performing analytics function run smoothly. You will bring structure to our planning and delivery rhythms, align demand with capacity, and keep our ways of working clear and inclusive so we can deliver brilliant outcomes for colleagues and customers. You'll also help shape the voice and identity of our analytics team. By bringing a creative flair to how we communicate, you'll design clear, engaging, and inclusive narratives, visuals, and updates. These will make our work easy to understand across the organisation. You will report to the Head of Digital Analytics and partners with Analytics Managers, a Lead Analyst, a Data Scientist, Data/Visualisation Engineers and a large Data Collection & Tagging team. You won't manage people directly, but you will be the operational backbone that helps everyone succeed.