Digital Transformation Deployment Lead for Operations Job at Airbus (Marignane)

Associate Director Digital Workplace and IT Operations

The Associate Director of Digital Workplace and IT Operations is responsible for...

Location

United States

Salary:

Not provided

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
10-15 years of progressive IT experience
At least 5 years in a leadership capacity managing global IT operations and digital workplace environments
Proven success leading enterprise-scale ITSM and Service Desk transformations
Minimum 2+ years of experience managing ServiceNow or equivalent ITSM platforms
Demonstrated success in implementing and managing enterprise MDM, SCCM, AVD, and O365 environments
Extensive background in managing and securing IT environments within public cloud platforms (Azure preferred)
Strong record of delivering technology-driven improvements in user satisfaction, cost efficiency, and service performance
Ability to resolve complex technical and business challenges
Excellent communication, leadership, and negotiation skills

Job Responsibility

Oversee the ITSM framework and ensure alignment with ITIL best practices
Lead global IT Service Desk operations
Lead site IT operations to ensure consistent end-user experience across offices and manufacturing locations
Manage and optimize the Microsoft 365 platform
Oversee Azure Virtual Desktop and Cloud PC operations
Manage the enterprise MDM platform
Oversee configuration management, software distribution, and patch deployment across all endpoints using SCCM
Oversee management of global printing environments
Ensure reliable AV/VC systems for conference rooms and hybrid collaboration environments

What we offer

Comprehensive and competitive range of benefits
Health care benefits
Retirement plans
Work/life benefits
Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Benefits on day 1
Free onsite gym
Onsite cafeteria
Uncapped sales commissions

Director, Global Customer Care

Circle K seeks an experienced and visionary Director of Global Customer Care to ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or relevant advanced degree preferred
10+ years of progressive leadership experience preferred, in global customer experience, service operations, product management
transformation, digital strategy, or related fields—ideally in high-growth, customer-centric organizations, including a minimum of seven years of management responsibility
Proven ability to design and lead enterprise-scale transformation agendas, integrating automation, AI, and advanced technologies (e.g., Salesforce, Genesys) to modernize the customer journey and elevate service delivery
Proven success leading large-scale, global customer care operations, including management of BPOs, contact center teams, and multi-channel service delivery models
Demonstrated success in growing, developing, and retaining high-performing teams while fostering a culture of trust, inclusion, and engagement
Exceptional storyteller with strong executive presence and communication skills
Track record of delivering measurable improvements in NPS, CSAT, FCR, AHT, and cost-to-serve while simultaneously elevating customer satisfaction and agent performance
Deep curiosity and understanding of customer behavior, digital trends, and service design principles

Job Responsibility

Architect and execute a bold, multi-year roadmap that redefines customer service as a strategic asset
Integrate Customer Care into the enterprise value chain, supporting loyalty, retention, brand differentiation, and digital engagement
Influence and align executive stakeholders across Operations, Technology, Marketing, Digital, and Product to embed customer strategies into core business initiatives
Serve as the Voice of the Customer (VOC) at the leadership table, integrating customer insights into company-wide decisions
Drive North America operational excellence, optimizing KPIs like NPS, CSAT, AHT, SLA, and cost-to-serve across BPO and internal teams
Cultivate a winning partnership with BPO vendors, holding them accountable to commercial terms, service-level agreements, and performance commitments while driving operational efficiency, productivity gains, and continuous improvement
Lead and inspire a high-performance global team, fostering a culture of accountability, agility, and innovation across onshore and offshore teams
Lead strategic portfolio and investment planning, prioritizing initiatives and demonstrating ROI and customer value
Establish global governance and standardization, creating playbooks and frameworks to harmonize execution across markets and functions
Deploy and maximize next-gen customer care technologies, including Salesforce Service Cloud, Genesys, AI chat, and automation to boost self-service, deflection, and personalization

What we offer

Competitive Group Benefits Program: Complete benefits packages (medical, dental, vision etc)
401 K: Plan for your future and retire with peace of mind with our 401 K plan, helping you build a secure financial future
Stock Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Circle K
Paid Time Off: Recharge and rejuvenate with paid time off
Employee Discounts: Enjoy our People Perks which allows for great discounts on food and fuel, making it even easier to fuel up and stock up on your favorite goodies
Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication
Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential
Winning Culture: Fortune 500 company and a 3-time Gallup Exceptional Workplace Award Winner

Fulltime

Technology Adoption Lead

The Technology Adoption Lead drives strategic adoption of critical technologies ...

Location

United States , San Jose

Salary:

163200.00 - 204000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

7–12+ years in technology adoption, digital transformation, product enablement, or change leadership
Experience driving organization-wide technology rollouts
Strong strategic thinking and operational awareness
Familiarity with change-management methodologies (e.g., Prosci, ADKAR)
Excellent communication and cross-functional leadership skills
Experience building or scaling a training or enablement function
Demonstrated ability to distill complex concepts into compelling job aids
Innate ability to empathize/anticipate end user needs and an eye for detail

Job Responsibility

Develop and execute enterprise-wide technology adoption strategies
Create repeatable frameworks and best practices for successful tech rollouts
Partner with IT, engineering, product, and operations to align on readiness and change impact
Lead planning and readiness for major releases and new tool introductions
Ensure deployments are organized, communicated, and sequenced effectively
Provide input to the solutioning team for user experience / adoption needs based on lessons learnt
Drive continuous improvement through post-release assessments
Establish a scalable training capability for core tools and workflows
Build role-based learning paths, self-service resources, and update cycles
Ensure training evolves alongside product and process changes

Fulltime

Digital Operations Excellence Expert

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital tran...

Location

Portugal , Lisboa

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure
Proven expertise in business process re-engineering, analytics, and digital transformation
Strong background in automation, AI/ML, and continuous improvement methodologies (Lean, Six Sigma, Agile)
Experience with BI tools and performance reporting
Excellent stakeholder management, change leadership, and communication skills
Bachelor’s or Master’s degree in Telecommunications Engineering, Computer Engineering, or a related field
Fluency in English (C1 level according to CEFR)

Job Responsibility

Operational Excellence & Process Optimization: identify inefficiencies and implement process improvements
develop and maintain a continuous improvement framework
apply Lean, Six Sigma, and automation methodologies
design and execute process re-engineering initiatives
define and maintain KPIs, dashboards, and operational reports
Digital Transformation & Automation: drive the adoption of AI, ML, RPA, and digital tools
identify automation opportunities
collaborate with IT and business teams to deploy and integrate digital solutions
oversee chatbot, workflow, and intelligent process automation initiatives
Data-Driven Decision Making & Analytics: design and implement data analytics strategies

What we offer

Meal Allowance: Delivered on Pluxee card - €10.20/day
Pension Plan
Full Health Insurance: For employees and co-payment for family members
Life Insurance
7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year's
Parking Slot

Fulltime

Senior Director/Director Operations, VirtuOx

The Head of Tech-Enabled Operations strengthens and unifies VirtuOx operations b...

Location

United States , San Diego

Salary:

178000.00 - 266000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

10+ years of experience leading operations in healthcare services, diagnostics, digital health, or related environments
Demonstrated success building scalable, standardized operations across multiple sites or functional areas
Proven track record pioneering digital transformation and deploying AI-enabled workflows in operational settings
Deep understanding of healthcare regulatory requirements and clinical operations
Strong integrator who thrives at the intersection of operations, product, technology, and clinical teams
Visionary operator with a bias for innovation
Process-driven with strong execution discipline
Collaborative, transparent, and highly effective at influencing across organizations
Bachelor’s degree required
MBA or relevant advanced degree preferred

Job Responsibility

Build an integrated operating framework that unifies Sleepifi, VirtuOx, drop-ship services, and emerging solutions
Establish capacity planning, forecasting, and throughput models that strengthen performance without unnecessary overhead
Create standardized processes that scale across sites, offerings, and new business models
Partner with managers who run day-to-day operations to raise operational maturity and consistency
Design automated and AI-enabled workflows that reduce manual effort, improve accuracy, and accelerate service delivery
Modernize legacy processes and embed digital-first execution across operational teams
Introduce new operating models that support future offerings and external commercial opportunities
Lead the integration of operational processes from acquisitions and new service expansions
Work with Resmed supply chain operations and legal to determine optimal timing, scope, and value for deeper integration
Align systems and workflows to enterprise platforms when they deliver measurable performance, compliance, or scale advantages

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Fulltime

Data & Digital Transformation Manager

Drive Nemera’s Operations Digital Transformation—unlocking value from data and a...

Location

France , Lyon

Salary:

Not provided

Nemera

Expiration Date

Until further notice

Requirements

Master’s or Engineering degree in Computer/Data Science
10+ years’ experience, including similar roles in fast-growth, demanding environments
Proven project and change management skills in multicultural settings
Track record of deploying data use cases in industrial environments at scale
Willingness to travel up to 25% (approx. 1 week/month)

Job Responsibility

Lead the Operations Digital Transformation roadmap: prioritize, coordinate, and ensure successful implementation across all plants
Animate digital transformation governance and networks (plant digital project managers, central IT, system owners)
Identify and deliver value creation opportunities from data, business intelligence, and AI initiatives
Structure and deploy data platforms in partnership with IT, connecting legacy systems and production lines
Support the Operations Strategy & Transformation Director in driving the overall transformation roadmap

Fulltime

Product Lead

We are seeking a seasoned professional to lead cross-functional teams and delive...

Location

India , Ahmedabad

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven experience in leading digital transformation and product management in complex, cross-functional environments
Strong expertise in Agile and Lean methodologies, with experience managing projects for customer operations
Excellent analytical, problem-solving, and interpersonal skills, with the ability to influence senior leadership
10+ years supporting business and technology transformations, and 5+ years in process/solution development or product management
Knowledge of functional and solution architecture, and experience with technologies such as AI and ML
Certifications such as CSPO, CSM, Prince2, Lean BB, SAFe Agilist, SAFe LPM, Blackbelt, Greenbelt are highly desirable
Proficiency in data-driven decision-making and translating strategic objectives into actionable product roadmaps

Job Responsibility

Lead and develop teams of Product Owners and Digital Lean professionals to deliver transformation roadmaps
Manage the full product lifecycle, including value identification, business case development, benefit realisation, deployment, and continuous improvement
Own prioritisation of product backlog and ensure delivery cadence aligns with strategic objectives
Collaborate with senior stakeholders across IO, Local Markets, Operations, IT, Finance, and HR to ensure seamless execution
Drive solution deployment and adoption across markets, ensuring compliance with regulatory and security standards
Lead governance, risk management, and performance sustainability, including benefit case analysis and dependency validation
Champion continuous improvement initiatives and digital strategy delivery, leveraging data-driven insights for operational transformation

What we offer

Opportunity to lead large-scale digital transformation initiatives across global markets
Exposure to cutting-edge technologies and methodologies such as AI, ML, Agile, and Lean
Work in a collaborative, inclusive environment with senior stakeholders and global teams
Drive strategic impact and innovation within one of the world’s leading telecom organisations

Retail Media Strategist - Senior Consultant

We are seeking to grow our Customer Transformation consulting practice by hiring...

Location

United Kingdom , London; Manchester; Glasgow

Salary:

Not provided

frog

Expiration Date

Until further notice

Requirements

Experience in retail media strategy, digital marketing, or e-commerce
Understanding of digital advertising platforms, programmatic media, and e-commerce ecosystems
Experience working with multiple Retail Media platforms, such as Amazon
Hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth
Ability to turn a set of business objectives, into capabilities and map those capabilities to solutions
Experience working in Consumer Products or Retail
Pragmatic problem-solver
Proactive and flexible
Collaborative team player
Excellent interpersonal skills

Job Responsibility

Engage with clients to understand how they can transform their Retail media and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights
Help design custom solutions to address client challenges across digital commerce ecosystems
Lead multi-disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives
Partner with retailers and brand manufacturers, leveraging deep knowledge of the Retail Media landscape (channels, platforms, service providers, and tech stacks)
Evaluate and improve clients’ overall retail media and wider marketing strategies, identifying areas for greater efficiency and designing solutions to enhance campaign performance, streamline operations, and maximize ROI
Research emerging digital media trends and share insights and best practices with internal teams
Consolidate thought leadership, insights, and trends into actionable strategies and present to senior stakeholders

Fulltime

Digital Transformation Deployment Lead for Operations

Airbus

Location:
France , Marignane

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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