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We are seeking a driven and detail-oriented Digital Transformation Analyst to support the delivery and ongoing management of our digital platforms and systems. This role plays a key part in shaping and improving our technology landscape, working across the full product lifecycle from discovery and design through to release and continuous improvement. You’ll collaborate with stakeholders, technical teams, and external partners to deliver secure, reliable, and user-focused solutions.
Job Responsibility:
Support the end-to-end lifecycle of digital products, from planning through to release and optimisation
Monitor platform performance, troubleshoot issues, and support incident resolution
Ensure solutions meet quality, compliance, and user acceptance standards
Deliver training materials, user guides, and system documentation
Ensure compliance with GDPR and company data security standards
Maintain secure handling of system credentials and sensitive data
Requirements:
Experience supporting digital or systems-based projects
Understanding of the software development lifecycle
Strong working knowledge of Jira and task management tools
Awareness of APIs, integrations, and data structures
Experience translating business requirements into technical deliverables
Strong attention to detail with the ability to manage multiple priorities
What we offer:
A competitive salary
A 37.5 hour working week
Up to 25 days’ holiday (pro-rata – after qualifying service) plus Bank/Public Holidays
Pension scheme with excellent employer contribution
Private Medical Insurance (after a qualifying period)
Life insurance at 4x salary
Access to salary sacrifice schemes
A range of valuable medical and practical support services through an external Employee Assistance provider