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Ernest Jones · IT - Software Development

Digital Trading Manager

United Kingdom, Watford · Job Posted May 29, 2026

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Job Responsibility

Own and deliver the digital trading strategy
Drive online sales performance
Lead the onsite customer journey
Use data, analytics and A/B testing to continuously improve conversion and engagement
Oversee product merchandising, navigation and taxonomy
Plan and execute promotional campaigns and trading calendar activity
Take accountability for forecasting, reporting and trading insights
Collaborate with Marketing, UX, Tech, Analytics, Finance and Commercial teams
Partner with Buying & Merchandising to align range, stock and availability
Lead and develop a high-performing trading team

Requirements

Proven experience in eCommerce trading or digital merchandising
Strong track record of driving online sales growth
Advanced analytical skills (Excel, Adobe Analytics, Content Square or similar)
Expertise in customer journey optimisation and CRO
Strong understanding of onsite merchandising and search optimisation
Experience working cross-functionally and influencing stakeholders
Confident managing multiple priorities in a fast-paced environment
A natural leader who can coach, inspire and develop others

What we offer

Competitive salary
Generous discount of up to 30% off our fabulous products from day one
An annual enhanced discount to celebrate the day you joined our team
Retirement Savings plans
Immediate Life Assurance from day one
A minimum of 22 days holiday per year which increases after a years' service
Recognised qualifications, study support and structured career progression
Health and Wellbeing Scheme
Financial Wellbeing scheme
Give As You Earn scheme
Real Rewards - exclusive discounts on groceries, travel and leisure

Ernest Jones - All Job Offers

Watford

Digital Trading Manager

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