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We're looking for a passionate Digital Trading Manager to grow our online sales across wickes.co.uk, our apps, and in-store digital touchpoints. You’ll be the expert executing our trading plan, delivering top-notch web merchandising, and turning performance data into real, impactful growth for the categories you look after, with a focus on our Design & Installation (D&I) audience as well as flooring and tiling.
Job Responsibility:
Leading the Digital Trading Plan for categories across the website and digital ecosystem
Optimising the Online Experience by managing tools and techniques to continuously improve website performance and boost sales
Perfecting the Customer Journey by regularly walking through customer paths using analytics and insights to pinpoint and fix friction points
Building Strong Stakeholder Relationships with Buying and Planning teams
Delivering Actionable Insights by focusing on key eCommerce KPIs to provide clear reports and recommendations
Managing and Developing Talent by managing one direct report
Requirements:
6+ years Digital Trading Expertise
Extensive, hands-on experience in digital eCommerce and website trading
Brilliant grasp of product discovery, visual merchandising, and key eCommerce KPIs (e.g., traffic, conversion, ATV, path to purchase)
Good working knowledge of web analytics (Google Analytics / GA4, Contentsquare or equivalent), Google Looker Studio, CMS systems, and specialist platforms for Product Discovery, Social Proofing, and Bundling (e.g., Bloomreach, Taggstar, Increasingly)
A natural leader and collaborator
Data-Driven and Strategic mindset
A confident self-starter, able to work collaboratively, drive your own work with minimal supervision, and thrive in a fast-paced environment
What we offer:
Competitive bonus
Save-as-you-earn scheme
Private Medical and Life Assurance
Enhanced contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Employee Assistance Programme
Financial education & loans
Access to parental, menopause and fertility support