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This is an exciting opportunity for someone to define, own and execute a strong digital trading strategy. Passionate about digital trading, this is an opportunity for someone who takes a hands-on approach to manage and lead their trading team. Joining at a period of high performance and significant investment into digital is an amazing opportunity for someone to contribute to the growth and development of the performance of the Frasers Group Customer Team.
Job Responsibility
Full accountability for driving digital sales through the commercial strategic planning, initiative building and operationalisation of our digital fascias
Accountable for managing the day to day trading and execution of multiple websites
Shape and oversee reporting of daily/weekly/monthly/annual trade, providing detailed analysis of key business drivers and producing action plans to ensure sales and contribution targets are met
Oversee and guide team analysis of seasonal sales patterns to maintain commercial awareness, understanding of key competitors and customer behaviour
Collaborate with key stakeholders across digital and broader business teams to plan fascia digital trading calendar
Lead the delivery and reporting of all on-site promotions and content activity
Define and manage forward-looking / longer-term trading strategy considering design and functionality improvements, contributing to product development and UX roadmaps
Work with digital marketing team to ensure product & trading strategies are supported by the digital marketing strategy for all channels
Work with optimisation team to ensure customer journey and all campaigns and promotions are supported to drive successful KPI's
Work with brand marketing team to ensure assets are commercial and use tooling to report back on asset performance
Collaborate with key stakeholders to coordinate development and execution of evergreen and seasonal content requirements to drive SEO, customer engagement and conversion
Accountable for process of improving product content, supporting teams to resolve any issues as quickly as possible to optimise sales
Demonstrate strong leadership and extensive people management skills
Set clear objectives, goals and development plans
Build an effective and motivated team, to work as more than a collection of individuals
Be an active and positive contributor to the team, contributing to the overall digital strategy
Represent the Digital Trading Team across the wider business, ensuring digital KPI's are understood and achievable for all
Requirements
Valid working rights for the UK
Fluency in either French, Dutch, German, Spanish, Danish (both written and verbal)
Analytical with strong reporting skills, advanced Google Analytics, Contentsquare, and Excel user
Experience working within e-commerce platforms
Experience driving both day-to-day improvements and larger strategic projects that contribute to sales growth
Experience in team management and development
Independent, self-motivated, and proactive
At least 5 years of experience in a similar digital role in a retail or consumer brand
What we offer
4-1 flexible working pattern, with 1 day from home each week
Modern and open plan offices
Career development opportunities supported by our Learning & Development team
Frasers Champion peer nominated scheme
Retail Reconnect programme
Fearless 1200 reward programme
Frasers Fit wellbeing programme with free gym classes and discounted memberships
Free access and support from the Retail Trust charity including 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support