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Digital Tools Project Officer

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Balzac Paris

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Location:
France , Benfeld

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Within a team dedicated to commercial performance, you will contribute to the maintenance and continuous improvement of digital tools designed for the Group’s customers and/or employees, in an international environment.

Job Responsibility:

  • Contribute to the definition of business needs in collaboration with internal stakeholders
  • Support the drafting of user stories and the prioritization of requests
  • Work closely with IT teams to ensure solutions are aligned with business requirements
  • Provide functional support for the customer portal (change requests, user access management, bug resolution)
  • Support business teams in adopting and using digital tools effectively
  • Respond to internal requests and, occasionally, to customer inquiries via the portal
  • Participate in international deployment projects of the customer portal
  • Gradually build expertise in managing structured projects, with the support of your tutor

Requirements:

  • Currently preparing a Master’s degree (BAC +5) in Project Management, Information Systems or a related field, or hold a Bachelor’s degree (BAC +3) in IT and wish to move towards project management
  • Looking for a work-study (apprenticeship) contract
  • Strong interest in digital tools, IT projects and complex environments
  • Keen to grow in an international B2B context
  • Fluency in English is essential to work in a multicultural environment and interact with international teams and customers
  • Adaptable & curious: comfortable working with multiple tools and stakeholders
  • Strong communicator: can interact effectively with both technical and business teams
  • Organised & composed: able to manage priorities and handle pressure professionally
What we offer:
  • Access to the company restaurant, with financial contributions from the CSE and the company
  • Meal vouchers for work-study students based in sales offices
  • A monthly allowance to cover commuting costs (mileage or public transport)
  • 5 weeks of paid leave and additional RTT days
  • A structured onboarding and integration program, supported by your tutor
  • A dedicated onboarding session for new work-study students

Additional Information:

Job Posted:
April 02, 2026

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