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The Digital Technology Project Expert is responsible for translating business needs into scalable digital solutions within the Digital Consumer & Customer Platform ecosystem (CRM, CMS, SAP, Customer Apps). The role acts as a bridge between business stakeholders, product teams, and technical delivery teams, ensuring successful and standardized solution deployment across the Adria BU, fully aligned with Group Digital Technology and Platform Strategy.
Job Responsibility:
Collaborate with business stakeholders to gather, analyze, and clarify system and product requirements
Validate business needs and assess the value of proposed solutions
Drive process simplification and standardization across platforms
Translate business requirements into clear functional and technical specifications
Ensure alignment with company and Group technology standards
Manage system configuration and change requests with internal development teams and external vendors
Coordinate testing, releases, and deployment of new digital products and applications within the BU
Work closely with key users and development teams to ensure smooth go-live
Partner with local and Group product managers, commercial business leaders, and vendor delivery teams
Act as a central communication point to ensure alignment and delivery efficiency
Identify opportunities for product and application optimization
Drive adoption and effective use of commercial digital platforms
Support rollout of system enhancements and improvements
Requirements:
University degree (MA/BSc) in Technology, Project Management, or Business Informatics (FER, FOI, TVZ or similar)
2–4 years of experience in project management and/or business analysis within B2B/B2C commercial digital solutions
Solid understanding of commercial processes combined with strong digital and technology affinity
Experience working in Agile environments
Advanced English proficiency
Good working knowledge of MS Office
Interest in Microsoft Power BI and Power Apps
Experience with SAP ERP, Microsoft Dynamics 365 (CRM), and Content Management Systems (CMS)