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The Digital Technology Business Partner is the liaison between Technology and business. This impactful role will see you collaborate with leadership in driving digital technology capabilities through innovation and exceeding customer expectations for our North America Parts business. The Digital Partner has significant knowledge in subject matters pertaining to both Technology and business. He/she is responsible for understanding the business, identifying their needs and envisaging business solutions. The Digital Partner will assist in the prioritization of projects; ensure that projects align with the technology that best provides maximum return on investment, and direct DT strategy in support of the overall business strategy.
Job Responsibility
Liaison: Act as the bridge between Technology and business, possessing significant knowledge in both areas. Understand the business, identify needs, and envision business solutions.You must understand the parts business of Carrier and the technology solutions and where they meet
Project Prioritization: Assist in prioritizing projects to ensure alignment with technology that provides maximum return on investment. Direct digital technology strategy in support of overall business strategy
Stakeholder Engagement: Partner with key business stakeholders to define and execute a digital strategy that enables P&L objectives
Alignment: Align Digital Technology initiatives with business processes
Financial Management: Manage financial planning and budgeting for Digital Technology projects
Communication: Facilitate executive engagement sessions, bringing a thoughtful intersection between technology and business capabilities. Influence and engender collaboration in both Business and Digital
Subject Matter Expertise: Provide broad subject matter expertise in aftermarket business processes and a good understanding of the use of information technology in a strategic roadmap
Project Management: Demonstrate good project management skills and the ability to express complex problems in a non-technical and simplified manner while effectively translating business needs to the technology teams
Analytical Skills: Exhibit numerate and logical approach to work, attention to detail, and excellent analytic skills
Self-Management: Be well-organized and able to work on own initiative, prioritize effectively
Requirements
Bachelor’s Degree
5+ years of experience in IT, Digital Technology and/or technology-enabled business leadership
5+ years of experience acting as a strategic partner to C-suite executives, navigating matrixed environments to align cross-functional goals with core business objectives
Nice to have
Master's Degree
Proven understanding of the Parts Distribution Model
Proven experience in digital technology management, preferably within the parts or manufacturing industry
Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Experience with CRM systems, ERP systems, and other digital business solutions is a plus
What we offer
Health Care Benefits: Medical, Dental, Vision
Wellness incentives
Retirement Benefits
Paid vacation days, up to 15 days
paid sick days, up to 5 days
paid personal leave, up to 5 days
paid holidays, up to 13 days
birth and adoption leave
parental leave
family and medical leave
bereavement leave
jury duty leave
military leave
purchased vacation
Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment