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We have an immediate direct hire/perm position for a Digital Technical Delivery Manager with major financial institution in Phoenix, AZ. This is a hybrid role on-site 4 days a week and remote on Fridays.
Job Responsibility:
Lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform
Participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards
Recommend improvements to established business processes while continuing to deliver high value in execution
Create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals
Collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities
Manage teams responsible for delivering digital banking solutions
Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms
Implement safety procedures and data recovery plans
Develop user manuals, as well as policies, procedures, and safety protocols
Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work
Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities
Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations
Requirements:
7+ years of technical leadership and related experience in IT–Development or similar field
Experience with ITIL ITSM standard, primarily application support, incident management, problem management and change management
Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions
Bachelor’s degree in related field required
Previous leadership experience required
May require up to 25% travel
Nice to have:
Intermediate knowledge of general Financial Services or Banking is preferred
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services
Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums
Advanced speaking and writing communication skills
Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)