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Digital Technical Delivery Manager

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Software Resources

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Location:
United States , Phoenix

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We have an immediate direct hire/perm position for a Digital Technical Delivery Manager with major financial institution in Phoenix, AZ. This is a hybrid role on-site 4 days a week and remote on Fridays.

Job Responsibility:

  • Lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform
  • Participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards
  • Recommend improvements to established business processes while continuing to deliver high value in execution
  • Create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals
  • Collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities
  • Manage teams responsible for delivering digital banking solutions
  • Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms
  • Implement safety procedures and data recovery plans
  • Develop user manuals, as well as policies, procedures, and safety protocols
  • Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work
  • Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities
  • Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations

Requirements:

  • 7+ years of technical leadership and related experience in IT–Development or similar field
  • Experience with ITIL ITSM standard, primarily application support, incident management, problem management and change management
  • Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions
  • Bachelor’s degree in related field required
  • Previous leadership experience required
  • May require up to 25% travel

Nice to have:

  • Intermediate knowledge of general Financial Services or Banking is preferred
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
  • Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services
  • Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums
  • Advanced speaking and writing communication skills
  • Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Client, FIS, Client, and Q2 Digital Banking)
What we offer:
  • medical, dental, and vision coverage
  • a 401(k) with company match
  • short-term disability
  • life insurance with AD&D

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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