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Digital Tech Program Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
United States , Irving

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

138720.00 - 208080.00 USD / Year
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Job Description:

The Digital Tech Program Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

  • Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery
  • Have a deep understanding of the design approaches and technologies utilized in your area
  • Focus on the customer experience, the build and delivery processes and the problems to be solved
  • Work across multiple scrum teams
  • Align dependent organizations and remove/mitigate all blocking issues
  • May work directly with external to Global Digital or external to Citi technology providers and customers
  • Work with limited guidance, seeking guidance as needed
  • Have a deep understanding of the business and technical requirements for the solutions being built
  • Understand the needs of the engineers and technical operations teams
  • Recognize complex designs and propose simplified solutions
  • Help customers and the engineering teams make trade-off decisions
  • Identify blocking issues and manage their resolution
  • Write documentation as required
  • Partner with industry vendors
  • Communicate roll up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption
  • Recognize discordant views and take part in constructive dialog to resolve them
  • Work across teams to optimize processes
  • Continuously assess development processes, test plans, and operations
  • Work with teams to improve concurrent project delivery
  • Streamline and/or eliminate excess process
  • Appropriately assess risk when business decisions are made

Requirements:

  • 6+ years in a program management position including time as a software developer
  • Significant experience managing complex business and/or transactional models
  • Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams
  • Experience delivering with an agile methodology
  • Bachelor’s/University degree, Master’s degree preferred
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
December 31, 2025

Expiration:
January 12, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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