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techUK Logo techUK · IT - Software Development

Digital Systems Engineer

United Kingdom, London Employment contract 45000.00 - 55000.00 GBP / Year · Job Posted January 31, 2026
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Job Description

We’re looking for a Digital Systems Engineer to design, build, and continuously improve the internal digital tools that support our members and staff. Working as part of our Digital Team, you’ll take a hands-on role in developing and maintaining our CRM, digital product stack and associated products and systems, building integrations and automations, and ensuring our tools are reliable, well-designed, and genuinely useful for the people who rely on them every day.

Job Responsibility

  • Design, build and improve internal systems
  • Customise and extend our Microsoft Dynamics 365 CRM
  • Build and maintain integrations between systems using APIs
  • Develop automations and backend services (e.g. Azure Functions)
  • Improve system reliability, performance, and data quality
  • Own internal digital products
  • Work with a Business Analyst and stakeholders to understand user needs
  • Translate requirements into well-designed technical solutions
  • Deliver changes iteratively and measure their impact
  • Balance short-term fixes with longer-term improvements
  • Support and enable colleagues
  • Act as a point of escalation for technical issues with internal tools
  • Investigate and resolve problems efficiently
  • Provide training, documentation, and guidance to help teams work confidently with digital systems
  • Contribute to the wider digital team
  • Help shape standards, ways of working, and technical direction
  • Share knowledge and support colleagues across the team
  • Identify opportunities where digital tools can deliver meaningful improvements

Requirements

  • Experience designing and maintaining internal digital systems
  • Strong understanding of APIs, integrations, and data flows
  • Ability to work closely with non-technical users and stakeholders
  • A pragmatic, user-centred approach to building digital tools
  • Programming experience

Nice to have

  • Experience with Microsoft Dynamics 365 or similar CRM platforms
  • Experience building cloud-based services or automations (e.g. Azure)
  • Experience working in small teams or resource-constrained environments

What we offer

  • discretionary bonus
  • comprehensive benefits
  • flexible working policy
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