Digital Support Specialist Job at PCG Digital

Digital Marketing Customer Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in French
Strong English skills
Knowledge of digital marketing concepts
Experience on paid campaign management is mandatory
Have a degree in Marketing or related field
Have experience in Digital Marketing
Have experience in a Contact Centre, Service program for any Advertising Tech company
Are fluent with any social media products usage and basic understanding of digital advertising
Have a strong customer service-oriented skill
Can work as a team member, as well as independently

Job Responsibility

Provide B2B support to our valued advertisers
Manage product troubleshooting and delivering exceptional customer support related to our advertising offerings
Proactively identify initiatives to enhance our services and elevate the overall user experience
Manage and resolve end-to-end product troubleshooting and customer support for our advertising products, handling inquiries via email and chat channels
Take ownership of query resolution by collaborating with our internal Product Operations and Engineering teams to address all types of general, technical, or product-related questions
Enhance overall Customer Satisfaction metrics by ensuring high-quality service throughout the case journey, providing regular updates at every touchpoint
Maintain strict adherence to service levels across all channels to achieve Best in Class productivity and significantly reduce resolution times for our end customers
Collaborate with in-house technical specialists to educate advertisers on product features and common issues they may encounter

What we offer

Relocation Assistance with Accommodation
Meal vouchers
2 extra salaries
Private health insurance
Monthly Bonus

Fulltime

Senior Digital Design (BIM) Support Specialist

This senior role provides high-level, hands-on support and guidance across Purce...

Location

United Kingdom , London

Salary:

Not provided

Purcell

Expiration Date

Until further notice

Requirements

Architectural background with a clear passion for utilising digital tools to assist and support with project delivery
10+ years’ experience in BIM/digital support roles within architecture
Advanced knowledge of Revit, AutoCAD, ACC, and associated digital platforms
Strong working knowledge of BS EN ISO 19650 standard and proven experience embedding these in live projects
BIM certification (or equivalent) is highly desirable
Confident and engaging communicator, capable of leading training, workshops, and consultant meetings
Experienced in supporting staff at all levels
Proactive, highly organised, with good communication skills, with a commitment to quality and compliance
Ability to balance strategic thinking with hands-on delivery

Job Responsibility

Provide expert day-to-day support to project teams on Revit, AutoCAD, Autodesk Construction Cloud (ACC), Project CDE solutions, Atvero (document management), and related digital tools
Act as a lead facilitator for digital coordination, running clash avoidance workshops, regular model performance audits, and supporting teams through issue resolutions with external consultants
Champion compliance with the BS EN ISO 19650 suite of standards, embedding Purcell’s BIM protocols and ensuring consistent application across projects
Assist with the development and roll-out of training, CPDs, and best-practice workshops on modelling techniques, project setup, and digital workflows
Support the Head of BIM in evolving Purcell’s digital standards, templates, and guidance documents, contributing to continuous improvement
Oversee project information reviews, meeting both client and Purcell’s quality and compliance requirements
Provide support and guidance to staff, to develop digital skills across the studio
Collaborate with consultants, clients, and multidisciplinary teams to resolve coordination challenges and enhance collaboration
Act as a senior, trusted point of contact for digital delivery queries across the London studio
Capture and disseminate lessons learned, helping shape practice-wide strategies for digital innovation

What we offer

Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH)
Annual leave increasing with long service
Life assurance
Study sponsorship with paid study leave
Sabbaticals
Employee assistance programme
Season ticket loans
Cycle to work scheme
Virtual GP service
Subscription fees

Fulltime

Technical Support Specialist

Technical Support Specialist role providing professional IT support with high se...

Location

Italy , Afragola, Napoli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Previous experience as a Technical Support Specialist
Capacity to deal with changing business needs and priorities
Strong interpersonal skills with ability to build trustful relationships
Passion to learn on the job and keeping competence up to date
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets
Basic knowledge of accounting and finance concepts related to IT asset procurement
Reliable approach with focus on end user and customer needs

Job Responsibility

Provide professional IT support with high service level
Lead or support on-site project implementation/deployment efforts
Coordinate and manage local vendors and local contact points
Provide 2nd level hardware and software support for end users
Manage lifecycle of all IT assets within defined region
Provide hands-on basic technical training for onsite support staff and new hires
Provide input on digital equipment/products risk of downtime

What we offer

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Sales and Marketing Support Specialist

Sales and Marketing Support Specialist needed for a full-time, hybrid (3/2) posi...

Location

United States , Burlington

Salary:

60000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years’ experience in sales support or marketing coordination, preferably within home services or consumer spaces
Proven ability to manage multiple priorities and projects effectively
Proficiency in CRM platforms like NetSuite and HubSpot (NetSuite training available)
Strong familiarity with Adobe Creative Cloud tools, including Illustrator and InDesign
Experience with campaign planning, blogging, and brand awareness strategies
Knowledge of Facebook Insights and digital advertising platforms
Excellent communication and presentation skills
Self-motivated and adaptable to fast-paced environments

Job Responsibility

Bridge between sales and marketing – converting leads, onboarding professional accounts, working with team on marketing initiatives and analytics
Working with partners to ensure they have tools, resources, support
Campaign planning, blogging, and brand awareness strategies

What we offer

5% bonus potential
medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

Sales Support Specialist

The Sales Support Specialist supports the revenue-generating efforts of the inte...

Location

United States

Salary:

Not provided

EarthSoft

Expiration Date

Until further notice

Requirements

Clearly and concisely express ideas both in writing and verbally
Ensure written materials are appropriately edited
Use appropriate language in all communications, ensuring clarity, calmness, and professionalism
Effectively communicate with internal and external channels, using web and online communication tools optimally
Research necessary information to complete tasks, document and distribute deliverables
Accept constructive feedback
Direct communication to relevant personnel, including those impacted by the communication
Ensure important or urgent messages are received and understood through multiple channels
Take independent action to use resources for task completion
Work independently on tasks, seeking necessary training and consultations proactively

Job Responsibility

Prepare, deliver and record keep Software, Services, and Training Price Quotations
As needed, coordinate and assist in the preparation and submission of Request for Proposals and Requests for Information
Assist in the querying and maintenance of CRM records (accounts, contacts, opportunities, and quotes)
Prepare and deliver department reports as needed for the biweekly department report and provide backup to Sales Support Manager for Sales Forecast reporting activities
Coordinate and execute price list, sales templates, and document updates
Monitor and manage the sales@earthsoft.com alias and redirect inquires to the appropriate team member or department
Set quotation preparation priorities and escalate issues in a timely manner
Provide backup to Sales Proposal Specialist duties when applicable
Provide CRM assistance and guidance as needed to Sales and Account Management Departments
Coordinate the preparation, delivery, execution, and record keeping of Sales and Account Management agreements (EULA and Business Partner Program (BPP))

What we offer

EarthSoft provides equal employment opportunities to all employees, consultants, agents, and applicants for employment without regard to any legally protected status such as race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Finance Support Specialist

The Finance Specialist is responsible for supporting daily financial operations,...

Location

United States , Greenville

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
some college preferred
2+ years administrative support experience
Excellent written/interpersonal communication and organizational skills
Proficient in Excel and Word
Ability to work quickly and efficiently
Strong digital literacy is required of Office (Word, Excel, PowerPoint, etc) Internet, typing, other databases and spreadsheet software
Excellent attention to detail, organization, and communication skills
Ability to handle sensitive information with confidentiality and professionalism

Job Responsibility

Process vendor invoices, ensuring accuracy, proper approvals, and coding to correct accounts
Reconcile vendor statements and resolve billing discrepancies
Maintain AP aging reports and support month-end closing activities
Monitor outstanding balances and conduct collection follow-ups as needed
Assist with office supply management, vendor communication, and scheduling tasks
Provide general administrative support to finance and management teams

Digital Communication Specialist

Are you a creative and strategic communicator who thrives on developing engaging...

Location

United States , Easton

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing, communications, journalism, PR or digital communications
5+ years’ experience in in-house/corporate internal or communications role
Strong writing, editing and video production skills required
Outstanding written and verbal communications and presentation skills
Strong working knowledge of MS SharePoint intranet platforms
Excellent proficiency producing videos and blogs using new communications vehicles and content management tools
Experience managing multiple projects from concept to completion, on time and on budget
Required knowledge includes: photo editing software, layout/graphic design software, web content management systems, design software including, Adobe Illustrator, Adobe Acrobat, InDesign
Ability to communicate and interact with outside vendors, customers, sales and executive management
Ability to work independently when required as well as work well across regions/time zones as needed

Job Responsibility

Develop clear, concise communications – both written and multimedia – designed to provide need-to-know information to Victaulic’s workforce around important organizational changes and initiatives
Produce and edit a high volume of internal communications, including announcement emails, intranet articles, frequently asked questions, leader talking points and video outlines and scripts
Enhance Victaulic's intranet, Pipeline, to maximize its effectiveness as a central communication hub
Develop and execute targeted email campaigns to drive employee engagement
Support the execution of Victaulic’s employee newsletters including necessary project managing skills, writing, design layout and distribution
Support the development of corporate literature pieces both written and electronic this includes (company brochures, profile/fact sheets, videos, history, etc.)
Maintain and drive a consistent brand identity across communication channels, facilities and collateral
Increase the visibility and impact of Victaulic’s leadership communications by supporting key messages, presentation materials and digital content
Maintain and update Victaulic’s corporate information on websites, social media channels, job posting boards, throughout our branches and facilities
Execute elements of our global communications campaigns and special cross-functional projects as business needs arise

Digital Support Specialist

PCG Digital

Location:
United States

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 11, 2025

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