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At Probrand, we’re not just embracing digital — we’re leading with it. As a digitally-led IT solutions provider, we’re on a mission to transform how businesses procure and manage technology. Our market-leading digital procurement platform is changing the game, and we’re now scaling fast as we deliver on an ambitious growth strategy rooted in digital leadership. This is a pivotal time to join us. We’re investing in innovation, expanding our digital ecosystem, and evolving how we engage with our clients to deliver more value, more efficiently, and more strategically than ever before. We’re looking for forward-thinking people who share our passion for technology-driven growth and want to be part of something genuinely transformative. If you thrive in a fast-moving environment, love solving real problems with digital solutions, and want to make a strategic impact — this is your moment. Come and shape the future of IT procurement. Drive growth. Lead digitally. Join Probrand. Role Overview: As a Digital Solutions Account Manager, you will be responsible for managing a portfolio of approximately 40–60 clients across private and/or public sectors. This role is focused on driving platform adoption, uncovering future IT projects, and ensuring Probrand’s digital-first solutions are embedded in the customer’s procurement processes. You will act as a trusted advisor to your clients, promoting the use of our platform, identifying key IT initiatives scheduled for delivery in the next 12–24 months, and working closely with our vendor and supply chain partners to register and scope high-value opportunities.
Job Responsibility:
Client Engagement & Platform Advocacy: Build strong relationships with key contacts across to understand their IT needs and procurement strategies
Proactively engage with clients to promote the value of the Probrand Procurement Platform (PPP) and encourage widespread adoption
Deliver tailored demonstrations of the digital platform
Account Management & Growth: Manage a portfolio of circa 40–60 active accounts with regular touchpoints and engagement plans
Maintain detailed account profiles including decision-makers, stakeholders, IT roadmaps, total IT spend and historical spend data
Identify and qualify IT projects and refresh cycles with a value of £10k+ revenue, scheduled within 12–24 months
Adopt our Transactional Big Deals process, register strategic opportunities with vendors, work in collaboration with key stakeholders and manage deal progression through to closure
Forecast and report on growth within accounts, providing accurate pipeline visibility and performance insights
New Client Acquisition & Business Development: Actively hunt for new business opportunities, prospecting and generating leads to expand Probrand's client base
Identify and target potential clients within both existing and new markets
Develop and implement strategies for acquiring new accounts
Build and maintain a pipeline of prospective clients
Project Scoping & Collaboration: Collaborate with clients and vendors to scope technical and commercial requirements for strategic deals
Engage internal technical consultants, the Supply Chain team, and partner managers as needed to shape and refine propositions
Sales Execution & Administration: Oversee and manage BAU (business-as-usual) transactions, ensuring attention to detail and timely delivery
Maintain accurate and up-to-date records in CRM for forecasting, reporting, and pipeline visibility
Meet and exceed individual KPIs including engagement activity, pipeline value, and gross profit and revenue contribution
Drive cross-selling of additional services including Probrand own services and third-party offerings
Requirements:
A positive, proactive, and growth-oriented attitude is essential
Strong ability and enthusiasm to learn, adopt, and promote digital solutions
Ability to quickly absorb new concepts, products, and technologies
Confident in delivering product demonstrations and articulating technical and business benefits
Strong communication and interpersonal skills, with the ability to build trust and rapport quickly
Able to work independently to manage time and priorities across a dynamic account portfolio
High attention to detail and good discipline with CRM/sales systems
Previous experience in an internal account management or IT sales role
A good understanding of IT product categories, vendor ecosystems, and procurement processes would also be an advantage
What we offer:
New city centre office including an onsite café, free access to gym and shower facilities
Access to best-in-class sales tools and training
Clear progression path into Strategic Account Director or Sales Leadership roles
Uncapped performance-based commission
Supportive, collaborative culture with ongoing development opportunities
Comprehensive benefits package including pension scheme, holiday trading, life insurance, EAP, discounted tech, electric car salary sacrifice scheme, hybrid working
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