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Acts as a thought leader across solution areas to advise customers on digital transformation to account for customers' business needs and priorities. Leads conversations with customers along with account teams or partners. Drives consumption and growth with existing strategic customers by initiating conversations. Assesses and proposes solutions to the needs of customers. Acts upon and guides others in expanding relationships with customers/partners. Develops strategies for driving and closing strategic and/or prioritized opportunities. Leads the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell. Leads the orchestration model to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners. Shares competitor knowledge across solution areas as a subject matter expert to inform decisions. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation. Reviews and coaches others based on feedback report and sets long-term strategies to maintain client satisfaction. Engages with stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for strategic accounts. Acts as a thought leader and validates input from business analysis. Manages the end-to-end business for strategic accounts across the organization. Proactively seeks training and shares it with team members.
Job Responsibility:
Acts as a thought leader across solution areas to advise customers on digital transformation to account for customers' business needs and priorities
Leads conversations with customers along with account teams or partners
Drives consumption and growth with existing strategic customers by initiating conversations
Assesses and proposes solutions to the needs of customers
Acts upon and guides others in expanding relationships with customers/partners
Develops strategies for driving and closing strategic and/or prioritized opportunities
Leads the planning and execution on opportunities with resources and partners to cross-sell, up-sell, and co-sell
Leads the orchestration model to proactively drive deal closure by aligning internal stakeholders and leveraging relationships with partners
Shares competitor knowledge across solution areas as a subject matter expert to inform decisions
Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation
Reviews and coaches others based on feedback report and sets long-term strategies to maintain client satisfaction
Engages with stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for strategic accounts
Acts as a thought leader and validates input from business analysis
Manages the end-to-end business for strategic accounts across the organization
Proactively seeks training and shares it with team members
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years technology-related sales or account management experience OR 5+ years technology-related sales or account management experience
Proficiency in written, reading, and conversational Brazilian Portuguese and English
3+ years of solution sales or consulting services sales experience
Nice to have:
Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience