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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Digital Solution Engineer

Ireland, Dublin · Job Posted January 09, 2026
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Job Description

Our purpose is to empower organizations across Africa to unlock transformative business outcomes by seamlessly bridging Microsoft’s business applications with cutting-edge AI innovations. We lead value-driven engagements that accelerate AI-led business process transformation, enabling faster deal cycles, larger opportunities, and sustained adoption of Microsoft AI capabilities. Through this, we drive growth, protect core D365 and Power Platform investments, and reinforce Microsoft’s leadership in delivering AI-powered solutions that redefine how businesses operate and thrive. In this role you will be the AI Business Process Finance & Supply Chain Digital Solution Engineer (SE) for the enterprise segment for your assigned workload and a member of the sales team that consists of AI Business Process Specialist (SSP), Customer Success Unit (CSU), partners and engineering.

Job Responsibility

  • Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement
  • Owns the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions
  • Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents
  • Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans – including migration pathways to D365, recommended migration tools – with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners
  • Showcases Microsoft’s unique value in AI-powered business process D365 solutions to win technical decisions against major competitors. Anticipate and address technical blockers – such as AI-related compliance, privacy, or security concerns – early in the sales process, developing mitigation plans that instill confidence in D365 solutions
  • Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers)
  • Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan

Requirements

  • Bachelor’s degree in computer science, Information Technology, or related field AND technical pre-sales or technical consulting experience
  • Solid experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
  • Certification in relevant technologies or disciplines (e.g., Dynamics 365 Finance and Supply Chain, Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)
  • Solution pre-sales for business applications and/or SaaS-based company or similar technology
  • Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members
  • Deep Understanding of Sales and Service Dynamics 365 solutions like Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio
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