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In this role you will be the AI Business Process Finance & Supply Chain Solution Engineer (SE) for the enterprise segment for your assigned workload and a member of the sales team that consists of AI Business Process Specialist (SSP), Customer Success Unit (CSU), partners and engineering. As an AI Business Process Finance & Supply Chain Solution Engineer (SE), you will lead AI transformation engagements with ERP domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) like CIO, CTO, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and compete discussions to secure technical decisions.
Job Responsibility:
Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement
Owns the technical win strategy for each opportunity
Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions
Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents
Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements
Translate these findings into detailed technical plans – including migration pathways to D365, recommended migration tools – with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners
Showcases Microsoft’s unique value in AI-powered business process D365 solutions to win technical decisions against major competitors
Anticipate and address technical blockers – such as AI-related compliance, privacy, or security concerns – early in the sales process, developing mitigation plans that instill confidence in D365 solutions
Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy
Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers)
Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments
Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones
Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan
Requirements:
Extensive experience in technical pre-sales or technical consulting OR Bachelor's Degree in Computer Science, Information Technology, or related field combined with a solid background in technical pre-sales or technical consulting OR Master's Degree in Computer Science, Information Technology, or related field combined with strong hands-on technical pre-sales or technical consulting experience OR equivalent professional expertise
Proven track record in technical pre-sales, technical consulting, technology delivery, or related functions - Solution pre-sales experience for business applications and/or SaaS-based companies or similar technologies
Demonstrated success in orchestrating large, dispersed, virtual teams for complex business application deals
Mastery of solution pre-sales best practices including discovery, solution strategy design, value-based selling, and expanding product opportunities
Solid background with cloud, hybrid, or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
Deep understanding of Sales and Service Dynamics 365 solutions such as Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio
Certification in relevant technologies or disciplines (e.g., D365, Power Platform)