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As a Digital Solution Specialist (DSSP) in the Small Business Segment (SMB) within the Azure Solution Area, you will be a trusted technical advisor to our customers, driving Azure adoption and consumption. You will lead technical engagements, design scalable cloud solutions, and guide customers through their digital transformation journey using Microsoft Azure. This role is customer-facing and requires a blend of technical expertise, business acumen, and a passion for helping small businesses succeed in the cloud.
Job Responsibility:
Segment and Success Metrics: part of Microsoft’s Small, Medium, Enterprise & Corporate (SME&C) segment
success measured by net-new revenue contribution
workload adoption and expansion
Territory and Opportunity Management: aligned to a defined set of accounts
responsible for identifying net-new project opportunities
accelerating existing engagements
driving solution-based outcomes
Sales Execution: Engages in conversations with customers to introduce how other Azure workloads could enable digital transformation
has a deep understanding of customers' business and its priorities
creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement
Collaborates with team members to discover new opportunities
Drives incremental revenue growth through personal campaigns
Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities
Interfaces with customers and builds relationships via social selling
Applies Microsoft's sales process (MSP)
Identifies opportunities to drive consumption and grow business with existing customers
Identifies, articulates, and facilitates the removal of blockers to consumption
Identifies customer business needs and technology readiness
Contributes to the development of solutions
Proposes prioritized solutions
Articulates the business value of proposed solutions
Proactively builds external stakeholders' mapping
Collaborates with account teams to identify and engage senior business subject matter decision makers
Implements strategies to accelerate the closing of deals
Contributes input on strategies to drive and close prioritized opportunities
Coaches less experienced team members in deal plan execution
Implements close plans
Scaling and Collaboration: Applies the orchestration model to proactively drive deal closure
Technical Expertise: Collaborates with the "compete" global black belts (GBBs) to analyze competitor products
Proactively provides analysis of the competitive landscape
Evaluates opportunities and makes recommendations on pursuit or withdrawal
Sales Excellence: Collaborates with stakeholders and resources and leverages customer insights or industry knowledge
Contributes to exploring business and emerging opportunities
Reviews feedback report and coaches others on ensuring customer/partner satisfaction
Manages and/or orchestrates sales and delivery success
Engages with internal and external stakeholders on business planning
Collaborates with extended sales team, partners, and marketing to conduct business analysis
Manages the end-to-end business of the assigned territory
Conducts forecasting for accounts and develops a portfolio and territory plan
Other: Embody our culture and values
Requirements:
Technology-related sales or account management experience
OR Bachelor's/Master's Degree in Information Technology, Business Administration, or related field AND technology-related sales or account management experience
Solution sales or consulting services sales experience