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Digital Solution Area Specialist

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Microsoft Corporation

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Location:
Costa Rica , San José

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

Job Responsibility:

  • Solution Area Sales Execution: Drive clarity on consumption and revenue targets, and lead innovation in sales approaches for your Solution Area. Consolidate performance data at the Operating Unit (OU) level. As the Regional Sales Lead, you own end-to-end sales results for your Solution Area in the region, holding teams accountable for meeting consumption and billed revenue goals
  • Community Leadership & Coaching: Lead the regional Segment Solution Sales Manager (SSM) community. Coach first-line managers (M1s) on disciplined Microsoft Customer Engagement Framework (MCEM) stage progression, healthy pipeline coverage, and target attainment. Advise on growth bets, remove sales blockers, and accelerate top deals in partnership with specialists, thereby ensuring consistent execution across all areas
  • Workload Engagement & Rhythm of Business: Lead the SME&C Corporate Segment Integrated Account Review (IAR) and Monthly Business Review (MBR) process for your Solution Area. Ensure operational rigor and timely insight delivery. Serve as the field’s voice to Worldwide (WW) Go-To-Market teams – gathering regional sales feedback via structured rhythms and listening channels and partnering with WW leads to adjust programs or offers as needed
  • Partner Co-Sell Integration: Embed partners into account plans and sales motions. Collaborate closely with the Partner Sales (PSS) Lead to maximize co-sell opportunities, attaching partners to deals and leveraging programs (e.g. solution assessments, ECIF, offers) to scale reach. Provide field insights on competitive blockers and partner capacity back to WW partner teams
  • Campaigns & GTM Alignment: Work with the regional Sales, Marketing & Operations (SE&O) GTM Lead to land campaigns and sales plays specific to your Solution Area. Input on sales performance to shape go-to-market plans and localize global strategies for optimal regional outcomes – effectively bridging WW strategy and local execution
  • Regional Sales Community Management: Cultivate a strong sales community. Lead best-practice sharing and drive adoption of modern sales tools (e.g. Sales Accelerator, Copilot). Promote a culture of coaching, customer obsession, and compliant selling across the region

Requirements:

  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
  • Advanced proficiency in English and Spanish demonstrating the ability to communicate complex technical and business concepts clearly and professionally in both written and verbal formats

Nice to have:

  • Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience
  • 3+ years of solution sales or consulting services sales experience

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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