Digital Solution Area Specialist, Ai Business Process Job at Microsoft Corporation (Dallas)

Digital Solution Area Specialist, Ai Business Process

Microsoft Corporation

Location:
United States , Dallas

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

40.96 - 80.96 USD / Hour

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Job Description:

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. Join Microsoft as an Digital Solution Area Specialist, AI Business Process. In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions. Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Responsibility:

Collaborates with partners and resources and leverages customer insights or industry knowledge
contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation
Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory
Manages the end-to-end business of the assigned territory
conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities
Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience
manages and/or orchestrates sales and delivery success through the account team and pursuit team
Collaborates with team members to discover new opportunities
drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., marketing, account teams)
collaborates with account teams, partners, or services to track, qualify, and expand new opportunities
collaborates with other teams (e.g., account teams) and services to build pipeline
interfaces with customers and builds relationships via social selling
applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed
Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals
has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services
creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement
Identifies customer business needs and technology readiness
contributes to the development of solutions in collaboration with internal teams, partners, and services
proposes prioritized solutions that align with customers' needs
articulates the business value of proposed solutions
Proactively builds external stakeholders' mapping
collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business
Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, global black belts [GBBs])
for licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners
identifies, articulates, and facilitates the removal of blockers to consumption by partnering with internal and external stakeholders
Implements strategies to accelerate the closing of deals
contributes input on strategies to drive and close prioritized opportunities
coaches less experienced team members in deal plan execution
implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure
Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell
identifies and supports on-boarding new partners by researching and discussing customer scenarios
provides feedback to OCP on partner gaps
develops joint proposals and consumption plans with partners
contributes to developing partner strategies to address gaps in partner capabilities
Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners
Collaborates with the compete global black belts (GBBs) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication
proactively provides analysis of the competitive landscape in supported solution area
evaluates opportunities and makes recommendations on pursuit or withdrawal

Requirements:

Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience
Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience
3+ years of solution sales or consulting services sales experience
Experience working with or for an implementation services partner supporting Software As a Solution (SaaS)
Exposure to AI technologies, including agents or agent-based solutions
Industry experience in Financial Services, Healthcare (HLS), and/or Professional Services, with an understanding of partner/channel ecosystems
Demonstrated ability to apply business value-based selling approaches

Additional Information:

Job Posted:
May 16, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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