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Digital Software Engineer - Vice President

https://www.citi.com/ Logo

Citi

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Location:
India , Chennai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The Digital S/W Engineer Sr Mgr accomplishes results through the management of professional team(s) and department(s). Responsible for Design and implementation of cutting-edge AI/ML solutions that power intelligent, multilingual digital experiences across customer-facing and operational platforms. Requires broad full-stack engineering expertise with deep specialization in AI/ML with an ability to build and optimize LLM-powered workflows, agentic AI systems, and machine learning models to enable natural language understanding, intelligent automation, and personalized self-service, bridging intelligent systems with enterprise-grade digital platforms across millions of interactions spanning multiple languages. Full management responsibility of a team, which may include management of people, budget and planning and duties such as performance Evaluation.

Job Responsibility:

  • Lead the design and development of scalable, enterprise-grade conversational AI and agentic systems for real-time customer interaction use cases
  • Build and optimize AI/ML solutions including LLM-powered workflows
  • Develop and implement RAG pipelines and knowledge-based AI integrations
  • Design and deploy multi-agent systems for complex business use cases
  • Apply prompt engineering and optimize LLM performance, cost, and accuracy
  • Build intelligent automation solutions for customer journeys and digital workflows
  • Integrate AI capabilities into existing enterprise platforms and architectures
  • Collaborate with cross-functional teams to deliver end-to-end solutions
  • Ensure system scalability, reliability, and performance in production environments
  • Drive best practices in architecture, coding standards, and AI implementation

Requirements:

  • 11–16 years of experience in application development or enterprise engineering roles
  • Strong hands-on expertise in Java, Microservices, and REST APIs
  • Expert-level proficiency in Python (mandatory)
  • 2+ years of hands-on experience with AI/ML, LLMs (e.g., GPT, Claude, Gemini)
  • Experience with RAG, prompt engineering, and vector databases
  • Familiarity with agentic AI frameworks (e.g., LangChain, LangGraph, CrewAI)
  • Full-stack development experience with modern frontend frameworks (e.g., React.js/Angular)
  • Strong understanding of system design, distributed systems, and cloud platforms
  • Experience with SQL/NoSQL databases and real-time data processing
  • Exposure to MLOps practices including deployment, monitoring, and lifecycle management

Nice to have:

  • Experience in Financial Services / Banking domain
  • Exposure to recommendation systems, personalization, or conversational AI
  • Knowledge of customer journey analytics, sentiment analysis, or automation workflows
  • Experience working in product-based or large-scale enterprise environments

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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