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Vivienne Westwood is looking for a Digital Site Merchandiser to join the Ecommerce team on a full time basis in the Ecommerce hub based in Merton, London.
Job Responsibility:
Deliver daily, weekly, and monthly reports to track site performance and key insights
Analyze metrics and provide category deep dives as needed
Identify opportunities from weekly sales and recommend strategies to boost profitability
Trade the website by analyzing sales data, responding to trends, and recommending enhancements
Develop product assortment strategy aligned with global ecommerce goals
Oversee product uploads, ensuring timely launches with cross-functional coordination
Ensure accurate product categorization and merchandising for optimal sales and user experience
Update product detail pages to reflect strategy and launch calendar
Monitor inventory and adjust site merchandising in collaboration with warehouse and planning teams
Manage seasonal markdowns and price lists with timely updates
Maintain online price books and communicate changes to stakeholders
Produce ad-hoc and monthly reports to extract actionable insights
Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions
Monitor the customer journey and identify improvements to boost conversions
Collaborate with production teams on deliveries, photo shoots, and sample workflows
Liaise with buying, merchandising, marketing, social, inventory, and customer service teams
Support global ecommerce strategy across regions, currencies, and time zones
Requirements:
3+ years of experience in an ecommerce site merchandising role
Proven experience with CMS tools within an ecommerce platform (Salesforce Commerce Cloud, Shopify, Magento, Hybris, etc.)
Strong analytical skills, with experience in web analytics tools and BI systems
Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis
Experience in managing product and category assortment within an ecommerce setting
Strong understanding of inventory management and ecommerce pricing strategies
Proven track record of building collaborative relationships across departments
Excellent communication skills, both written and verbal
Familiarity with global ecommerce markets, working across multiple regions, currencies, and time zones
Advanced skills in Excel, including Pivot Tables and Gantt charts
Experience in SQL and data extraction from web metrics tools
Ability to work with ecommerce BI toolsets
Exceptional attention to detail and strong organizational skills
Ability to multitask and manage workload effectively in a fast-paced environment
A commercially astute problem solver with the ability to translate data into actionable strategies
Passionate about delivering an outstanding customer experience
Self-motivated and energetic, with the ability to work under pressure and meet deadlines
What we offer:
Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment