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Digital Signage Engineer

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NTT DATA

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Location:
Romania , Brasov

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Digital Signage Engineer role at NTT DATA involves providing technical support for enterprise digital signage platforms, troubleshooting issues, and maintaining systems.

Job Responsibility:

  • Provide Level 2 technical support for enterprise digital signage platforms, including hardware, software, and network-related components
  • Troubleshoot and resolve incidents escalated from Level 1 support within agreed SLA timelines
  • Configure, deploy, and maintain digital signage players, displays, and content management systems (CMS) across enterprise environments
  • Perform root cause analysis to identify recurring issues and implement long-term solutions to improve platform reliability
  • Support content scheduling, playback troubleshooting, and media optimisation to ensure high-quality and consistent display performance
  • Monitor system health, uptime, and performance using monitoring and device management tools
  • Apply firmware, operating system, and application updates in accordance with change management and IT governance processes
  • Maintain accurate technical documentation, operational runbooks, and asset records for digital signage systems
  • Coordinate with vendors and third-party support teams for advanced troubleshooting and issue escalation
  • Support new installations, upgrades, pilot projects, and proof-of-concept deployments for digital signage infrastructure
  • Provide technical guidance and mentoring to Level 1 support engineers to improve operational efficiency and knowledge sharing
  • Ensure compliance with enterprise security, network, and IT operational standards
  • Participate in on-call rotations and out-of-hours support for live streaming events and critical service incidents

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, Electronics/AV Engineering, Telecommunications, or equivalent experience
  • Minimum 3-5 years of experience supporting digital signage platforms, AV systems, or IT infrastructure in enterprise environments
  • Hands-on experience supporting large-scale or enterprise digital signage deployments
  • Experience working within managed services or service desk environments, including exposure to incident, problem, and change management processes
  • Strong understanding of digital signage CMS platforms such as BrightSign, Scala, Appspace, Signage Live, or Four Winds Interactive
  • Experience working with media players and SoC displays, including BrightSign, Android-based players, Windows devices, Samsung Tizen, or LG webOS platforms
  • Knowledge of display technologies such as LCD, LED, and video wall systems
  • Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and VPN connectivity
  • Experience supporting Windows, Linux, Android, or embedded operating systems used by signage devices
  • Familiarity with remote monitoring, device management, and endpoint monitoring tools
  • Understanding of media content formats, codecs, and media optimisation best practices
  • Awareness of cybersecurity principles related to endpoint devices and connected displays
  • Strong analytical troubleshooting skills and a methodical approach to documentation and change management
  • Excellent command of both spoken and written English and German

Nice to have:

  • Basic scripting or automation knowledge (PowerShell or Bash) is desirable
  • Relevant certifications such as CompTIA A+, Network+, AVIXA CTS/CTS-I, ITIL Foundation, or vendor certifications (BrightSign, Samsung, LG, Scala, Appspace) are advantageous
What we offer:
  • Smooth integration and a supportive mentor
  • Choose from Remote, Hybrid or Office work opportunities
  • Projects have different working hours to suit your needs
  • Sponsored certifications, trainings and top e-learning platforms
  • Private Health Insurance
  • Individual coaching sessions or joining our accredited Coaching School
  • Epic parties or themed events

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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