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Digital Shopping Tools Coordinator

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General Motors

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Location:
Brazil , São Caetano do Sul

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

As Ecommerce PMO – Digital Platforms (GMSA) you will lead the governance and delivery of our Digital Retailing solutions (Shopping Tools) across South America. You will orchestrate initiatives end-to-end with Sales, Marketing, Dealer Network, and IT, ensuring that our consumers can complete more of the shopping journey online in a frictionless, seamless, and omni-channel way, always keeping our dealer network at the center of the process. Hybrid: for this position is required to be on site 3x/week. Location : São Caetano do Sul/SP.

Job Responsibility:

  • Lead the E-commerce PMO (Shopping Tools & Click Drive) for South America
  • Manage project portfolio, ensuring delivery within scope, timeline, and budget
  • Develop scalable, consumer-centric digital solutions to enhance the online shopping journey
  • Ensure governance, prioritization, and alignment across stakeholders (Business, IT, dealers, and partners)
  • Drive integration between regional and global teams, adapting solutions to local markets
  • Track performance and KPIs, driving continuous improvement
  • Simplify processes, remove blockers, and ensure execution in complex environments

Requirements:

  • Bachelor's degree in Business, Marketing, IT, Engineering, or related fields
  • Fluency in Portuguese and English (Spanish is a plus)
  • Experience in E-commerce and/or Digital Product/Program Management
  • Strong knowledge of digital ecosystems (e-commerce platforms, CRM, analytics, integrations)
  • Proven ability to manage multiple projects, with strong prioritization and risk management skills
  • Excellent communication and stakeholder management skills, including senior and global teams
  • Analytical, data-driven mindset with strong problem-solving skills

Nice to have:

  • Experience with omnichannel journeys (O2O) or retail/dealer networks is a plus
  • Experience in cross-functional and multicultural environments is a plus

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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