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This position is a combined working and leadership role which is part of a core team focused on Meijer's Digital Shopping & Digital Experience program, and is fundamental to its success and growth. This role provides leadership to business Specialists assigned to the Digital Shopping area. The team will plan, develop and execute new digital strategies, business plans, product roadmaps, innovation initiatives and other projects for Digital Shopping & Digital Experiences at Meijer.
Job Responsibility:
Develops overall vision for future strategies & programs related to digital customer experiences and digital shopping
Partners with various company leaders to align to business goals and key initiatives
Works with leaders to assess Digital Shopping strengths and opportunities to develop service positioning and key initiatives to drive further customer shopping adoption, convenience and satisfaction
Responsible for growing digital channel sales through new experience enablement and online storefront evolutions, ultimately supporting customer acquisition and retention
Leads the development of various digital strategies for Digital Shopping to ensure strategies support business objectives and sales growth goals
Coordinates all points of information relating to the strategy and initiatives
Reviews, analyzes and drives new ideas, concepts and innovation to create a simple, personalized and truly engaging, differentiated digital experience for our customer
Communicates with a wide variety of people at every level of the company to facilitate plans
Leads a team that fosters a collaborative environment and works closely with Merchandising, Marketing, Store Operations and Information Technology
Partners with Consumer Insights & Customer Care to identify customer, seasonal or business insights
Partner with Analytics to analyze programs for most effective ROI
Issues regular reports, holds meetings and follows through as needed to obtain and distribute information as necessary
Budget planning and management of expenses related to the strategy and assures budget objectives are upheld
Requirements:
Bachelor's degree
7-10 years of experience in marketing and digital business solutions
Proven and effective leadership ability
Experience with new business development initiatives
Knowledge of Trend, Market, Retail Business and Customer
Strong Analytical & presentation ability
Ability to Multi-task and manage conflicting priorities
Process Development
Highly organized
Office Computer Skills (Microsoft Toolkit), ability to learn company systems, tools
What we offer:
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth