Digital Sales Representative - Activate (Twilio.org) Job at Stytch

Job Description

This position is needed to play a key role in further growing Twilio’s social impact organization. As our Digital Inside Sales Representative, you will be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within our self-service accounts, while upholding the Twilio Magic and driving forward with the ultimate goal to help our customers do good.

Job Responsibility

Be responsible for net new customer acquisition, managing an entire sales cycles to drive new revenue while maintaining the highest levels of customer satisfaction for accounts across community & social services, healthcare, traditional NGO’s, Humanitarian aid, Credit Union and other miscellaneous non-profit customers
Work with customers to understand their business and technical requirements
Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce through proactive efforts and collaboration with your manager
Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn
Be an owner to drive deals forward, knock down obstacles for our customers and internally, think outside the box and find the best solution for each customer, and recommend process improvements to support the whole team
Develop expertise in the social impact and nonprofit market to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions
Have world-class interpersonal and communication skills to make complex technical and financial details sound simple
Ability to balance competing priorities and manage multiple projects/deals at the same time

Requirements

At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space, with a record of top performance
An understanding of (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
Technical solutions selling experience and enjoys working with real customers - listening to them and solving problems
Strong written and verbal communication skills, with the ability to make complex technical and financial details sound simple
Demonstrated track record of managing forecasts
Analytical account development strategy based on using data to find opportunities and prove value
World-class organization, prioritization, and documentation skills
Entrepreneurial mindset
Deep personal interest in the social impact market and dedicating your career to making a positive difference
High adaptability, with comfort trying new things and building within a rapid-paced environment, comfort with ambiguity and change

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
retirement savings program
equity plan
paid sick time
paid personal time off
paid parental leave
commission eligibility

Stytch - All Job Offers

Select Country

Digital Sales Representative - Activate (Twilio.org)

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Digital Sales Representative - Activate (Twilio.org)

Boiler Operator-Licensed

Enforcement Agent

Field Growth & Customer Experience Marketing Specialist

Workbrain/Wfm Payroll Analyst

Application Support and Maintenance - Healthcare Provider

District Sales Manager

Application Support And Maintenance - Healthcare Provider

Associate Optometrist

Our AI answers in your language