Digital Sales Executive - Retail, Travel & Hospitality Job at NTT DATA (San Francisco)

Job Responsibility

Drive new client acquisition by targeting executives and change agents in the Retail, Travel & Hospitality sectors and beyond
Act as a trusted advisor to the C-suite, leading conversations that connect industry knowledge with Launch's capabilities in digital product and customer experience
Proactively originate demand within strategic accounts by identifying whitespace, crafting account-specific points of view, and converting insights into qualified pursuits
Develop and execute account-based strategies (ABS) that lead to new buying conversations without relying on inbound pipeline
Bring a human-first perspective into every engagement—listening deeply, uncovering real business and customer challenges, and co-creating solutions that matter
Partner with Launch's design, product, and engineering experts to translate insights into bold, pragmatic solutions that drive measurable outcomes
Act as the deal quarterback, orchestrating cross-functional teams (design, engineering, data, partners) to build cohesive, competitive solutions
Define win strategies, align stakeholders, and drive structured deal progression across complex pursuits, always maintaining a focus on outcomes, not transactions
Represent Launch in the market as a thought leader, able to articulate industry trends and the unique value Launch brings to solving them
Consistently deliver new revenue growth while building long-term, trust-based client relationships

8+ years of enterprise sales experience in digital, consulting, or product-led services with a strong focus on net-new business development in the Retail, Travel & Hospitality industries
Proven ability to sell complex, industry-led solutions into the C-suite (CDO, CMO, CXO, CIO/CTO) with confidence and credibility
Experience selling digital product design, customer experience, application development and technology transformation
Experience introducing and positioning AI and similar technologies in a human-centric, design forward manner within the Retail, Travel & Hospitality industries
A consultative, solution-oriented approach rooted in curiosity, listening, and industry insight
Comfort navigating ambiguity and shaping opportunities in partnership with clients and internal teams
Entrepreneurial mindset—self-starter, resilient, motivated by building something lasting
Retail, Travel & Hospitality expertise with understanding of sector-specific challenges, opportunities, and buyer dynamics, including: Omnichannel commerce and unified customer profiles
Supply chain and inventory visibility
Guest/traveler journey orchestration
Loyalty ecosystems and personalization at scale
Industry-specific challenges such as seasonality, margin pressure, and shifting consumer expectations