Digital Sales Agent with French

• Brainstorm with customers and HPE technical specialists to identify and develop solutions for customer’s business requirements
• Articulate the company’s technology and product portfolio, positioning to both business and technical users
• Provide assistance and guidance during the process by identifying customer’s requirements
• Support the customer in defining their needs to recognize new business and lead generation opportunities
• Use customer engagement tools (chat, e-mail, phones, web-forms) to interact and reach out to online customers
• Provide SME support, in a professional manner, to customers within agreed time frames
• Position HPE solutions to customers with professionalism and enthusiasm to generate leads
• Comply with all HPE web standards, processes and tools
• Actively participate in various internal technology forums and other technology sources to gather information on current products and position them to customers as and when required

• Excellent communication and grammar skills (written and verbal)
• Fluent in French and English
• Sales experience or customer service skills
• Strong organizational, time management, and planning skills
• Strong ability to multi-task and stay focused in high-pressure situations
• Moderate knowledge and understanding of customer conversational experience principles
• Basic knowledge of web or digital marketing principles

Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Market Analysis

• Health & Wellbeing
• Personal & Professional Development
• Diversity, Inclusion & Belonging