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Digital Release Lead

https://www.hsbc.com Logo

HSBC

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Location:
Australia, Sydney

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This role requires establishing the framework for quality assurance on the end-to-end delivery of digital products, platforms, and features from planning and execution to post-release support. You’ll act as a central point of contact, coordinating across multiple teams and regions to ensure smooth delivery of digital capabilities to market. The role includes deployment readiness, managing stakeholders, and supporting operational impacts and customer experience.

Job Responsibility:

  • Responsible for ensuring deployment of digital capabilities, including maintaining and executing on the digital deployment plan and regulating release schedules
  • Interact and have visibility to digital business, product, platform, design, requirement, content management, testing teams
  • Responsible for developing and implementing the local Release Management process and methodology, acting as the gatekeeper to the live production environment, while ensuring a smooth delivery of digital/platform releases
  • Managing and engaging technical, business, and regional stakeholders
  • Asia Pacific regional deployment will require working with local and regional teams to enable deployment readiness
  • Providing a local support mechanism to help address operational impacts and activities, and customer insights and experience
  • Formal people leadership, nurturing and coaching teams.

Requirements:

  • Bachelor’s degree in a Finance and/or business-related field with relevant experience in a release or change management role, particularly within the financial or banking sector
  • Establishing and optimising a release management framework
  • Subject-matter expertise in digital channels, including technical, marketplace, and customer experience considerations
  • Experience with testing and quality assurance, including user acceptance testing (UAT) and production verification testing (PVT)
  • Excellent influencing, negotiation and relationship management skills to manage conflicting priorities and drive alignment from various stakeholders
  • Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
What we offer:
  • Tailored professional development opportunities
  • competitive pay
  • embedded flexible working culture
  • market-leading subsidised private health cover
  • free salary continuance insurance
  • share match equity scheme
  • enhanced parental pay and leave offering
  • subsidised banking products and services
  • bonus leave days
  • wellness programmes including discounted gym memberships.

Additional Information:

Job Posted:
September 15, 2025

Expiration:
September 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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