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Digital Projects Officer

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Navigo Health and Social Care CIC

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Location:
United Kingdom , Grimsby

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

28392.00 - 31157.00 GBP / Year
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Job Description:

We are looking for an enthusiastic and organised Digital Projects Officer to join our Digital, Systems and Insights team. This is an exciting opportunity to support the delivery of digital initiatives across the organisation, helping to implement new technologies and systems that improve how we work and support service delivery. By enabling staff to use digital tools more effectively, the role will help free up valuable time for clinical teams and ultimately benefit the service users we support.

Job Responsibility:

  • Maintaining project documentation such as action trackers, risk logs and project records
  • Organising and supporting project meetings
  • Preparing agendas and recording minutes
  • Assisting with monitoring project progress and milestones
  • Working closely with members of the digital team as well as clinical, operational and corporate colleagues to support the successful delivery of digital initiatives
  • Supporting the rollout and adoption of digital systems and technologies across services
  • Responding to staff queries
  • Helping colleagues use new digital tools
  • Gathering feedback from users
  • Assisting with system testing or implementation activities where required
  • Contributing to improving how digital systems are used across the organisation

Requirements:

  • Understanding of the importance of digital systems in supporting healthcare services and organisational operations
  • Awareness of information governance, confidentiality and data protection requirements when working with organisational or service information
  • Understanding of the need for effective communication and stakeholder engagement when introducing new systems or processes
  • Basic understanding of project processes, including planning, documentation and monitoring progress
  • Understanding of challenges associated with introducing new digital technologies into organisations
  • Good organisational and time management skills, with the ability to prioritise workload and manage multiple tasks
  • Strong written and verbal communication skills, with the ability to communicate clearly with a range of staff groups
  • Ability to produce clear documentation, reports and meeting notes
  • Ability to support colleagues in the use of digital systems and technologies
  • Good attention to detail and ability to maintain accurate records
  • Educated to NVQ Level 3, A-Level standard or equivalent qualification, or equivalent level of knowledge gained through relevant experience
  • Evidence of good IT literacy, including use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Planner, Teams, Visio)
  • Willingness to undertake relevant training and professional development related to digital systems or project support
  • Experience of providing administrative or coordination support within a team environment
  • Experience of organising meetings, preparing documentation and maintaining records
  • Experience of using IT systems and digital tools within a workplace setting
  • Experience of working with a range of stakeholders or colleagues across different teams or services

Nice to have:

  • Knowledge of digital transformation or service improvement approaches within healthcare or public services
  • Awareness of project management frameworks such as PRINCE2 or similar methodologies
  • Qualification or training in project management or project support methodologies (e.g. PRINCE2 Foundation or equivalent)
  • Qualification or training in digital technologies, information systems or business administration
  • Evidence of continuing professional development related to digital systems, project management or service improvement
  • Experience of supporting projects, programmes or service improvement initiatives
  • Experience of working within healthcare, NHS or public sector organisations
  • Experience of supporting the implementation or rollout of digital systems or technologies
  • Experience of gathering feedback or information to support service improvements

Additional Information:

Job Posted:
April 05, 2026

Expiration:
April 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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