Digital Project Manager

• Architect and manage project processes in close collaboration with internal discipline leads while partnering directly with clients
• Lead day-to-day coordination, project planning, timeline management, resourcing, budget tracking, and building alignment across internal and external stakeholders
• Focus on strategic and creative phases of digital projects — from digital discovery through digital design
• Partner with a Digital Producer or lead the development/build process to ensure continuity across the client relationship, project goals, scope, and timeline
• Orchestrate and manage digital project processes with rigor, critical thinking, and clarity from discovery through strategy, UX, and design
• Build successful relationships with clients, creative teams, strategists, designers, producers, external collaborators, and internal leadership
• Ensure transparency and clarity in communication
• Help teams move from strategic definition into clear, well-managed design outcomes

• 5-6+ years in project management, account management, or client services, preferably within a creative, branding, or design agency
• Experience managing digital or digital-adjacent projects, ideally including digital discovery, strategy, UX, website design, content, information architecture, or design systems
• background in build/production/development is a very attractive bonus
• Working knowledge of digital project phases and deliverables
• Experience building alignment across clients, creatives, strategists, designers, producers, and internal leadership
• Comfort leading day-to-day client communication and helping manage expectations throughout a project
• Demonstrated ability to manage project timelines, budgets, resourcing, project planning, and internal workflows
• Familiar with tools like Figma, Slack, Google Suite, and project management platforms such as Productive or similar
• A natural communicator who can navigate between clients, creatives, and internal leadership with ease
• Based in New York City and able to work regularly from the BaseNYC studio (hybrid, ~3 days per week in-person)

background in build/production/development