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We are seeking a Project Manager to serve as the operational backbone of client delivery, coordinating workflows across creative, media, and retention teams. You will be responsible for managing project timelines, organizing resources, and ensuring seamless communication between internal teams and clients to maintain the high standard of service our partners expect.
Job Responsibility:
Manage project timelines and deliverables across multiple client accounts simultaneously
Coordinate between creative, media buying, retention, and account teams to allocate resources effectively
Organize weekly client meeting agendas, take detailed notes, and create actionable task lists from meeting outcomes
Create and assign Asana tasks for internal teams based on client requests and monthly retainer deliverables
Track creative production pipelines and monitor asset status from brief through completion
Build and maintain SOPs for internal processes, organized in Notion
Set up and manage client project management tools including Google Drive, Asana, Slack, and creative proofing platforms
Lead internal team standups and coordinate cross-functional project kickoffs
Handle client onboarding processes and schedule kick-off calls with appropriate stakeholders
Identify workflow bottlenecks and proactively implement process improvements
Maintain comprehensive documentation of scope of work for each client account
Keep all project stakeholders aligned and informed to ensure client retention and satisfaction
Requirements:
2+ years of project management experience in a digital marketing or agency environment
Highly organized with exceptional attention to detail and follow-through
Familiarity with eCommerce platforms and digital advertising (Facebook Ads, Google Ads, email marketing)
Strong written and verbal communication skills with clients and internal teams
Proven ability to manage multiple projects and competing priorities in a fast-paced environment
Expert proficiency with Google Drive (Docs, Sheets, Slides)
Experience with project management and collaboration tools (Asana, Notion, Slack)
Ability to work independently while fostering collaborative team relationships
Nice to have:
Experience working in a digital advertising or eCommerce agency
Familiarity with creative production workflows and asset management
Experience with Figma, Frame.io, or other creative collaboration tools
Background in managing subscription-based or retainer client relationships
Process documentation and SOP development experience
What we offer:
Generous Time Off: Competitive PTO policy and paid holidays to maintain work-life balance
Fully Remote: Work from anywhere with flexible hours and a distributed team culture
Professional Development: Opportunities for growth, training, and expanded responsibilities