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To be the local business partner responsible for Digital, while working as a seamless part of the global Ingka Group Digital organization. Ensure IKEA Digital products and platforms are delivered with excellence to meet the needs of customers and co-workers in order to enhance the whole IKEA shopping experience. To secure effective Information Technology (IT) that supports IKEA business processes by maintaining, developing and supporting reliable, robust and efficient Digital products and platforms. Country Group Digital contributes to the growth of IKEA and improves the customer´s life at home. Country Digital also works together with all functions to ensure co-workers have the Digital tools and capabilities they need to do their best work. Ensure Digital deployments are done with excellence and in coordination with Central Group Digital (Central) and all other country functions.
Job Responsibility:
Drive the development, provision and operation of our digital products and services in countries through the use of new and existing technology and agile delivery methods to deliver at pace
Maintain a standardised product deployment process across different product launches in the country
Collaborate closely with Central Group Digital product teams & Deployment support team to perform gap assessment of products prior to launch
Ensure readiness of deployment work packages in line with standard structure and that they are updated when required within stipulated timelines
Train subsequent countries to ensure an exponential rollout of product launches going forward
Responsible for assembling the relevant cross-functional participants in the Digital countries deployment team
Plan manage and monitor digital initiatives/ activities required to ensure a successful launch
Lead gap assessment from the countries with product teams—Identifying key dependencies for countries, and ensuring country readiness for the launch
Ensure work package components with technical dependencies are ready to execute for the launch by working closely with the Country Digital deployment team
Inform Digital Portfolio and Deployment Leader of any issues/challenges to execution of a work package for a launch in the countries
Orchestrate across relevant Product Teams to resolve major incidents in flow, keep track of status and progress and communicate the progress to affected stakeholders
Transfer knowledge gained from Central Group Digital deployment support team to teams from subsequent countries
Responsible for planning, managing and delivering other assigned projects e.g. IT expansion, including time, cost, scope and quality
Identify, mitigate, monitor and control risks
Perform project reporting, through providing Digital Project Office Manager with key milestones updates and content for measuring and following up project quality and performance
Drive continuous improvement of project quality and performance in assigned projects
Work across initiatives within Ingka Group, contributing to a successful digital product deployment that drives IKEA business results
Requirements:
Minimum of 1-3 years of experience in leading projects, managing and delivering complex change processes/products preferably in a technical environment
Strong documented leadership skills and successful track record of managing business change
Experience of launching of digital products across multiple countries
Proven advanced training in Project Management or equivalent
Proven analytical skills and experience making decisions based on hard and soft data
Experience of using a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
Experience of working with iterative, agile product development and deployment teams, including key events and artefacts
Extensive experience in planning of digital product rollouts
Knowledge of change management processes and techniques required for rollout of digital products across countries
Knowledge of project management techniques and processes, including managing and leading teams and stakeholders
Knowledge of project governance processes including risk management techniques
Knowledge of required roles, skills and capabilities for digital organisations
Passionate about the possibilities of digital to delight and inspire countries to rapidly adopt new digital products
Proven ability to set-up, manage and execute a successful rollout of digital products and deliver results in a country
What we offer:
Equal opportunity employer
Work environment free of discrimination and harassment
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