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Digital Program Leader

https://www.randstad.com Logo

Randstad

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Location:
India , Bengaluru

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We are seeking a dynamic Digital Program Leader to drive our digital transformation initiatives with customer obsession. The role will focus on enhancing customer-side experiences through search optimization, personalization, and various customer programs like exchange and delivery speed & all others that are relevant for the customers of tomorrow. The leader will ensure seamless UI/UX, leverage analytics for data-driven decisions, and collaborate with stakeholders across technology, product, and supply chain. The Program Manager has to collaborate across various teams and functions and set charters and processes and ensure the program is activated within deadlines with the right metrics and is running efficiently. A successful candidate will have a strong background in digital program management, stakeholder management, exceptional leadership skills, and a proven track record in enhancing customer satisfaction and operational efficiency.

Job Responsibility:

  • Drive digital transformation initiatives with customer obsession
  • Enhance customer-side experiences through search optimization, personalization, and various customer programs like exchange and delivery speed
  • Ensure seamless UI/UX
  • Leverage analytics for data-driven decisions
  • Collaborate with stakeholders across technology, product, and supply chain
  • Collaborate across various teams and functions and set charters and processes
  • Ensure the program is activated within deadlines with the right metrics and is running efficiently

Requirements:

  • Master's degree from a premiere B School
  • Demonstrated expertise in program management, preferably within the D2C or ecommerce sector for 8 - 14 years
  • Proficient analytical skills, with a strong ability in data analysis and market research
  • Knowledge in programming languages like Python & SQL
  • Outstanding communication with an ability to create visualisations and present to the leadership teams

Additional Information:

Job Posted:
December 23, 2025

Expiration:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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