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AMTRAK Logo AMTRAK · IT - Software Development

Digital Product Owner

United States, Washington 65500.00 USD / Year · Job Posted December 18, 2025
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Job Description

Amtrak will be hiring experienced Digital Product Owners to support a wide range of initiatives within our Digital Technology (DT) organization. Opportunities will exist across multiple DT teams supporting customer-facing digital products, enterprise systems, internal tools, and modernization efforts across Amtrak.

Job Responsibility

  • Product strategy, vision, and roadmap development
  • Prioritization of digital product backlogs
  • Requirements definition, including user stories and acceptance criteria
  • Cross-functional collaboration with engineering, UX, data, and business partners
  • Delivery of digital solutions that improve the customer and employee experience
  • Tracking product metrics and supporting continuous improvement
  • Leadership of larger product domains (Lead/Principal levels)

Requirements

  • Bachelor’s Degree or equivalent combination of education, training and/or relevant experience
  • 2+ years of relevant experience preferred
  • Acting as the voice of the customer, ensuring alignment between business goals and technical delivery
  • Managing or supporting a digital product backlog, ensuring priorities reflect customer and business needs
  • Translating business needs into well-defined features, user stories, and acceptance criteria
  • Understanding the product roadmap and helping guide team priorities toward strategic outcomes
  • Supporting the definition and tracking of metrics to measure product success
  • Foundational understanding of Agile methodologies
  • SAFe experience preferred
  • Experience with tools such as Jira, Confluence, Jira Align, FigJam, or similar
  • Strong analytical thinking and problem-solving abilities
  • Ability to learn quickly and understand technical concepts enough to communicate effectively with engineering teams
  • Strong communication, relationship building, and facilitation skills
  • Experience contributing to digital product development within a product team
  • Interest in growing as a product leader and bridging the gap between business and technology

Nice to have

  • SAFe experience
  • Experience with tools such as Jira, Confluence, Jira Align, FigJam, or similar
  • Leadership & Influence (Senior/Lead/Principal Levels): Leading product discovery and feature definition for more complex products
  • Facilitating alignment across business, UX, and engineering
  • Supporting or driving product strategy for a broader domain
  • Mentoring junior team members or guiding cross-functional teams

What we offer

  • health, dental, and vision plans
  • health savings accounts
  • wellness programs
  • flexible spending accounts
  • 401K retirement plan with employer match
  • life insurance
  • short and long term disability insurance
  • paid time off
  • back-up care
  • adoption assistance
  • surrogacy assistance
  • reimbursement of education expenses
  • Public Service Loan Forgiveness eligibility
  • Railroad Retirement sickness and retirement benefits
  • and rail pass privileges
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