Digital Product Manager, HSBC

HSBC

Location:
Australia, Sydney

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Digital Product Manager role is primarily responsible for building the strategy and developing digital platforms covering Mobile, Internet Banking and Staff Platforms. Key responsibilities include driving digital features, leading security integration, overseeing biometric authentication, collaborating across teams, and championing customer-centric security design.

Job Responsibility:

Responsible as a Digital Product Manager for Digital Platforms covering Mobile, Internet Banking and Staff Platforms
Drive Digital features and functions in the market ensuring alignment with our Global Value streams to build and deploy new Digital Platforms
Lead the Security as a Service value stream, ensuring seamless integration of security features while managing the strategy and roadmap
Drive the delivery and continuous improvement of secure mobile & digital experiences, including oversight of biometric authentication features such as facial recognition
Champion customer-centric security design whilst balancing risk and compliance requirements
Work closely with the Mobile release team to ensure timely and high quality app deployments
Creation of robust business cases to support new initiatives across the Digital Platforms
Work closely with local, regional, and global teams to drive implementation and operationalization
Collaborate with scale Agile teams and IT partners to refine and prioritize product and platform delivery
Ensure regular and positive engagement with key support functions such as Risk Stewards, Compliance, Operations and Technology to ensure alignment of policies and plans necessary to deliver a demanding transformation benefit targets

Requirements:

Bachelor’s degree in a Finance and/or business-related field with relevant experience within Digital Product Management or a similar role
Strong subject matter expertise of digital technology, including technical, commercial and customer considerations
Strong experience in agile practices and methodologies, with experience in a scale agile environment
Keen understanding of products, services and underlying processes to fulfil
Strong commercial orientation, track record of balancing risks versus rewards and maximizing the cost effectiveness and profitability for the business
Basic understanding of HSBC core systems and integrations is preferred
Deep and wide subject matter expertise of digital platforms in Banking is preferred
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations

Nice to have:

Basic understanding of HSBC core systems and integrations
Deep and wide subject matter expertise of digital platforms in Banking

What we offer:

Tailored professional development opportunities
Competitive pay
Embedded flexible working culture
Market-leading subsidised private health cover
Enhanced parental pay and support
Subsidised banking products and services
Bonus leave days
Wellness programmes including discounted gym memberships

Additional Information:

Job Posted:
May 27, 2025

Expiration:
June 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Digital Product Manager