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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise digital and technology solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in the lives of customers and want to be on the ground floor of digital innovation. The Lead Director in Clinical Services & Solutions technology team is responsible for product management leadership for multiple product teams. They are responsible for owning and defining the product vision and strategy, the roadmap, feature delivery, and overall success of the product to enable a best-in-class E2E experience.
Job Responsibility:
Defines and socializes the product vision, strategy and roadmap
Establishes Epics or initiatives that are aligned to strategic programs
Partners with business general manager (GM) and stakeholders to make decisions on investment priorities
Translates customer and business needs into short-term and long-term product strategy
Connects the roadmap to specific value drivers
Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments
Defines product OKRs
Facilitates agile ceremonies & meetings, including PI Planning
Define epics, features & partner with respective product owners to define user stories
Ensures that incremental learnings from product delivery is prioritized
Uses performance data to establish feedback loops
Tracks product OKRs
Coordinates product launches
Sets the direction and provides continuous feedback for discovery work
Understands market and customer needs
Accountable for showcasing the product teams’ delivery
Interface and partner with Product Strategy to communicate progress
Ensures business strategies and targeted outcomes are well understood
Leads the 5-in-the-box cross-functional team
Understands the hiring market to identify successful candidates
Champions strong product management and agile mindsets
Establishes high performing teams
Responsible for promoting and setting a customer-centric culture
Requirements:
10+ years required experience as a Product Manager, Program Management, or Project Management with a focus on product strategy, vision, and roadmaps
5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
3+ years of experience with back-end applications and/or APIs
3+ years of experience coaching, mentoring or leading a team
5+ years of experience in building and managing technical product teams using Agile framework
5+ years of experience with large-scale modernization programs in technical capacity
Education bachelor’s degree or equivalent work experience
Nice to have:
Scaled Agile Framework (SAFe) experience
Ability to drive cross functional teams to alignment amid ambiguity
Strong negotiation, organizational, management, analytical and people skills
Data-driven decision making and quantitative analysis skills using data tools such as Jira
General understanding of core programming and computer science concepts, including Cloud and AI/ML
Advanced oral and written communication skills, influencing stakeholders across levels
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching