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As a Digital Product Lead for Vodafone’s Web Platforms (Vodafone.com.tr & micro sites), you will lead the end-to-end product lifecycle and continuous optimization of our web experience with a strong focus on SEO performance, funnel management, technical excellence, and customer journey improvement and simplification. You will collaborate with marketing, technology, and design teams to launch end-to-end digital journeys and meaningful in-app experiences.
Job Responsibility:
Own the product vision and roadmap for Vodafone.com.tr and related micro sites
Manage and evolve customer journeys for users by collaborating with Marketing, Growth, Care, CX, IT, Operations, Legal and other stakeholders
Continuously improve digital customer experience through UX enhancements, capability expansion, and funnel optimization to boost web traffic, conversion and sales
Identify, prioritize and lead new digital customer & revenue opportunities, stakeholders, builds sustainable relationships to drive increased business performance and best value outcomes
Own and continuously improve Vodafone.com.tr SEO Health Score by identifying and resolving technical SEO issues, ensuring all pages meet best practices and integrating new SEO-driven pages
Leverage Semrush and Google Search Console to monitor site health and organic performance, translating insights into prioritized backlog actions and technical improvements
Use data and analytic tools effectively (Adobe Analytics, Google Analytics, Semrush, Google Search Console, Content and CMS Management) to resolve customer issues and to identify and eradicate unnecessary challenges
Apply data management platforms (CDP, CVM Clusters, Big Data Models) to understand audiences, build segment and deliver unique audience profiles so digital channels can be personalized effectively
Formulate hypotheses for, construct and execute A/B tests in order to maintain a deep understanding of customer needs, personas, and journeys
Understand and leverage digital channels and technologies (e.g. iOS, Android, HTML, AI, Cloud, ML, GEO, etc.) that change the environment
Try new ideas, technologies and services, explores digital opportunities to boost digital sales and engagement
Define a robust MVP based on squad’s priority and your understanding of user research and the high-reaching space
Work agile in squads closely with Solution Designers, Frontend/Backend developers and UX/UI designers
Requirements:
BSc. degree in Engineering, Business administration or Economics
Advanced verbal and written communication skills in English
Strong leadership qualities
Clear communicator
Able to balance the needs of partners from different disciplines and teams
Interested in crafting product requirements based on research and data
Experienced in A/B testing and conversion optimization (Adobe Target)
Knowledge on Mar-tech tools (Adobe Analytics, Google Analytics, Adobe AAM, Adobe Target, Semrush, SEO)
Good at data analysis and data driven decision making ability
Care about continuous learning
Resilient while working in competitive & rapidly changing environments
Experienced in product management, digital technologies and innovations, user experience, analytics
Results-oriented with strong planning and organizational skills
Problem solving & decision making
Insight driven, analytic and out-of-the- box thinking skills
Hands-on experience with mobile apps, web platforms or omnichannel digital products
Nice to have:
Familiarity with digital platforms, product management or digital funnel management / core telecommunication products
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services