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Digital Product Designer

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Aquent

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Location:
Canada , Toronto

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

70.00 - 75.00 USD / Hour
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Job Description:

Aquent is partnering with a leading financial institution that is setting the standard for exceptional digital experiences. This organization is committed to transforming its industry by integrating strategy, research, design principles, and technical innovation into every facet of its operations. They are looking for top-tier talent to help bring their ambitious vision to life and profoundly impact millions of users. Are you a master storyteller with a passion for shaping digital conversations? We’re seeking a visionary content design professional to profoundly impact how millions of users engage with our innovative digital products. This is your chance to craft experiences that truly resonate, connecting our offerings with what matters most to our clients and shaping the future of digital interactions. You will be at the heart of defining what we say, how we say it, and where we deliver each piece of that message, collaborating across disciplines to ensure every experience embodies its core value.

Job Responsibility:

  • Shape Digital Conversations: Strategically create and deliver content that defines the core value of digital products, from promotional to transactional interactions
  • Drive Content Strategy: Develop comprehensive content strategies that address client information needs, facilitate collaborative design activities, and provide expert guidance to product teams
  • Create Engaging Content: Craft client-focused textual content, including labels, explanatory text, metadata, and support content, while collaborating on non-textual elements like iconography and data
  • Ensure Compliance and Inclusivity: Apply Inclusive Design principles, partner with legal and regulatory teams to meet compliance standards, and manage content documentation throughout its lifecycle
  • Lead Research and Testing: Collaborate with design researchers and leads to define research questions, initiate tests for content effectiveness, and conduct competitive audits to inform strategy
  • Advocate for Clients: Represent client needs and interests in all content discussions, ensuring their perspective influences product design and functionality

Requirements:

  • A post-secondary education, ideally with a university degree or college diploma
  • At least 4 years of writing experience within a creative agency or in-house creative team
  • Excellent problem-solving skills and the ability to think critically about complex challenges
  • Proficiency in English
  • A compelling portfolio of work samples showcasing your copywriting expertise

Nice to have:

  • Facility in French
  • A working knowledge of accessibility standards and methods to address them
  • A knowledge of current design and technology trends
What we offer:
  • subsidized health, vision, and dental plans
  • paid sick leave
  • retirement plans with a match

Additional Information:

Job Posted:
January 15, 2026

Work Type:
Hybrid work
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