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The Digital Product Content Specialist executes the digital product content strategy and related processes for House of Rohl, which includes luxury brands like EMTEK hardware, Perrin & Rowe and Shaw’s sinks. This role will focus on leveraging digital product content to build the House of Rohl brands and maximize discoverability on various ecommerce partners. Core to this role is the management and distribution of digital assets, product copy, and enhanced content to ensure the brand is driving online conversion. The Digital Product Content Specialist will collaborate with Product, Brand and Sales to drive effective and strategic product listings for our key customers. This position will require a collaborative mindset, strong process improvement skills, attention to detail, and broad ecommerce/digital acumen.
Job Responsibility:
Assist the House of Rohl Ecommerce team in the execution of a holistic digital product content strategy for the e-commerce channel, with emphasis on deploying product content that is optimized for both consumer engagement and retailer search engines
Support the development, deployment, and optimization of best-in-class digital merchandising assets tailored to targeted retailer websites
Syndicate accurate and thorough product information to online retailers via customer content management portals and product content management system (Salsify)
Audit and document existing processes across the enterprise for developing and deploying digital product content
Develop a detailed monthly digital product content production/deployment calendar
Continuously assess sales performance, customer behavior, and market trends to optimize product listings, categories, and collections
Analyze performance and impact of digital content investments with key retailer accounts to determine customer impact and ROI
Audit/assess each major retailer using the digital product content scorecard
Leverage internal and external data sources to gather relevant industry benchmarks
Oversee the day-to-day management of outside digital content vendors
Follow internal processes while also seeking ways to increase team efficiency
Requirements:
Bachelor’s degree in marketing, Communications, Business or a related field is required
Minimum 3 years’ experience in Marketing, Advertising, Customer Service, or related field
Experience in consumer durables products is a plus
Demonstrated intellectual curiosity around product content marketing and passion for developing best-in-class content
Ownership mentality and proven ability to meet deadlines, work collaboratively with others, and manage projects independently
A demonstrated track record of accomplishment in a fast-paced environment, with the ability to manage multiple projects effectively
Proven team player comfortable working on multiple cross-functional teams
Familiarity with Salsify Product Content Management Platform is preferred
Demonstrated high level understanding of SEO, PPC and Display Advertising as it relates to digital copy
Familiarity with product content management platforms
Nice to have:
Experience in consumer durables products is a plus
Familiarity with Salsify Product Content Management Platform is preferred
What we offer:
robust health plans
a market-leading 401(k) program with a company contribution
product discounts
flexible time off benefits
adoption benefits
more
numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates