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Digital Presales Solution Analyst

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Hewlett Packard Enterprise

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Location:
Mexico , Guadalajara

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Job Responsibility:

  • Provide technology consulting to external customers and internal project teams
  • responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs
  • understand customers’ businesses
  • as trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction
  • maintain knowledge of leading edge technologies and industry/market domain knowledge
  • actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects
  • shape technical direction and technical strategies within the organization and for external customers
  • accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals
  • contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development

Requirements:

  • 1 - 2 years of technical experience
  • concluded university program in computer science or business administration with a desired focus in the IT area
  • proficient in MS Office Suite (Primary focus on Excel, Word, PowerPoint)
  • computer architecture knowledge
  • strong English communication skills, written and spoken (C1 or C2 Proficient)
  • sense of urgency to manage time properly when answering customers
  • great attention to detail
  • strong teamwork
  • able to produce basic documentation to required standards
  • demonstrates understanding of assigned discipline or technical area
  • demonstrate fundamental technical knowledge
  • IT related certifications are a plus, but not a must

Nice to have:

  • IT related certifications
  • accountability
  • active learning
  • active listening
  • bias
  • business growth
  • client expectations management
  • coaching
  • creativity
  • critical thinking
  • cross-functional teamwork
  • customer centric solutions
  • customer relationship management (CRM)
  • design thinking
  • empathy
  • follow-through
  • growth mindset
  • information technology (IT) infrastructure
  • infrastructure as a service (IaaS)
  • intellectual curiosity
  • long term planning
  • managing ambiguity
  • process improvements
  • product services
  • relationship building
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
August 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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