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Reporting to the head of Digital Platforms & Transformation on the Brand, Innovation, and Content team, the successful candidate will be a hands-on expert responsible for both driving our Vertical AI transformation and establishing foundational best practices for our public-owned marketing sites. This role is perfect for a forward-thinking marketer who is passionate about leveraging cutting-edge AI to create business value while also building and maintaining a world-class, stable, and scalable digital infrastructure.
Job Responsibility:
Actively contribute to and execute the Vertical AI transformation roadmap, taking ownership of key workstreams and projects
Identify, research, and evaluate critical vertical Marketing AI tools and platforms
Design, manage, and execute strategic Proof of Concept (POC) projects to test and validate the business case for new AI-powered marketing capabilities
Drive the hands-on implementation and optimization of AI tools
Develop and manage frameworks to measure the performance and ROI of AI initiatives
Define, document, and implement foundational best practices for our public-facing, marketing-owned sites, focusing on performance, SEO, accessibility, security, and scalability
Act as a subject matter expert and steward for our digital platforms, including the upcoming Adobe Experience Manager (AEM) replatforming
Proactively monitor site health and performance, identify areas for improvement, and work with cross-functional teams to implement enhancements
Provide expert support and contribute directly to the AEM replatforming project, ensuring best practices are embedded from the start
Appropriately assess risk when business decisions are made
Requirements:
Demonstrable experience with or deep knowledge of AI's application in marketing (e.g., Generative AI, personalization engines, predictive analytics)
Hands-on experience with marketing automation, analytics, or AI-powered marketing tools is highly desirable
Demonstrated customer focus and past achievement in applying a customer mindset to shape solutions and approach to realize marketplace potential and meet financial goals
Digital experience and analytic background preferable
Experience working with creative agencies for creative development/understanding of the creative agency process
Highly capable in driving change and innovation to deliver growth
Strong understanding of the architecture and infrastructure of modern public-facing websites
Hands-on experience with enterprise-level Content Management Systems (CMS)
Solid understanding of web best practices, including technical SEO, performance optimization, and security
Proven ability to think strategically, analyze complex problems, and use data to make informed decisions and measure business impact
A proactive, self-starter with excellent project management skills and a track record of successfully delivering digital projects and initiatives
A strong collaborator with excellent communication skills, capable of working effectively with technical and non-technical teams to drive results