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Digital Platform Specialist

United Kingdom, City of London 50000.00 GBP / Year · Job Posted January 26, 2026
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Job Description

Digital Platform Specialist is required to join the corporate communications team within a leading financial services organisation. This role will support the ongoing development and optimisation of the organisation’s digital communication platforms and plays a key part in delivering high-quality, consistent digital experiences across global audiences. This is a hands-on role suited to someone with 3–6 years of relevant experience (either in-house or agency side) who enjoys working across stakeholders, balancing delivery with continuous improvement and innovation.

Job Responsibility

  • Support the development, delivery and continuous improvement of digital communication platforms including corporate websites, intranet and social media channels
  • Act as a key contact for external digital vendors, agencies and technology partners
  • Providing best practice guidance to internal teams to enable effective, self-serve content publishing
  • Advise stakeholders on platform capability, campaign delivery and digital best practice
  • Support training and knowledge-sharing to improve digital capability across the organisation
  • Track and report on platform performance using analytics and KPIs
  • Benchmark performance and identifying opportunities for improvement and innovation
  • Staying up to date with digital trends, tools and emerging best practice

Requirements

  • 3–6 years’ experience within a similar role
  • Strong working knowledge of CMS platforms, digital asset management, analytics tools and social media channels
  • Experience managing multiple stakeholders, priorities and external partners
  • Communication is central to this role – you must be comfortable advising and influencing across teams
  • Analytical, data-driven approach to decision making
  • Understanding of SEO and emerging digital and AI-led trends desirable
  • Organised, proactive and comfortable operating in a fast-paced environment

Nice to have

Understanding of SEO and emerging digital and AI-led trends desirable

What we offer

Bonus and benefits

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