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Digital Platform Specialist is required to join the corporate communications team within a leading financial services organisation. This role will support the ongoing development and optimisation of the organisation’s digital communication platforms and plays a key part in delivering high-quality, consistent digital experiences across global audiences. This is a hands-on role suited to someone with 3–6 years of relevant experience (either in-house or agency side) who enjoys working across stakeholders, balancing delivery with continuous improvement and innovation.
Job Responsibility:
Support the development, delivery and continuous improvement of digital communication platforms including corporate websites, intranet and social media channels
Act as a key contact for external digital vendors, agencies and technology partners
Providing best practice guidance to internal teams to enable effective, self-serve content publishing
Advise stakeholders on platform capability, campaign delivery and digital best practice
Support training and knowledge-sharing to improve digital capability across the organisation
Track and report on platform performance using analytics and KPIs
Benchmark performance and identifying opportunities for improvement and innovation
Staying up to date with digital trends, tools and emerging best practice
Requirements:
3–6 years’ experience within a similar role
Strong working knowledge of CMS platforms, digital asset management, analytics tools and social media channels
Experience managing multiple stakeholders, priorities and external partners
Communication is central to this role – you must be comfortable advising and influencing across teams
Analytical, data-driven approach to decision making
Understanding of SEO and emerging digital and AI-led trends desirable
Organised, proactive and comfortable operating in a fast-paced environment
Nice to have:
Understanding of SEO and emerging digital and AI-led trends desirable